Matthew Lutz Email & Phone Number

Dayton, Ohio, United States

• Managed a team of 8 sales associates and oversaw all sales floor activities, ensuring excellence in customer service and the resolve of store level problems • Assisted in leading the store to ensure achievement of business goals in revenue, expense reduction, cost recovery, customer satisfaction, and inventory shrinkage• Exceeded quarterly sales goals 2 of 3 quarters• Coached, trained, and developed a diverse, high-performance sales team • Ensured all procedures for opening and closing the store were complete, including presentation standards and taking and handling of cash deposits.• Facilitated the physical and systemic receiving process and reverse flow process, appropriate paperwork for truck deliveries, pickup/ delivery date confirmation, online order fulfillment, and inventory scans and accuracy

Cincinnati

Develop, write, produce, and direct a variety of media productions including short films, commercials, and documentaries. Recipient of several awards and honors.

5005 Salem Avenue, Dayton, Oh, 45426

Assistant store manager focus is to provide a high level of customer service support with product expertise and knowledge to build customer relationships and maximize sales. The position is also responsible to organize and maintain store merchandise according to the merchandising layout plan.

700 W Pete Rose Way Suite 446, Cincinnati, Oh, 45203

Responsible for delegation and oversight of a team of 5 staff members. Responded to an average of 100 emails a day while collaborating with the continuous update of the support website.

Mason

Edited, wrote, and operated camera for several MBC news pieces.