Malvika B. Email & Phone Number

Mumbai, MH, IN

Mumbai, Maharashtra, India

Mumbai, Maharashtra, India

• Adopted Agile product development methodologies, overseeing sprint planning, backlog grooming, and sprint reviews to optimize product delivery.
• Defined product vision and strategy, prioritizing features and enhancements based on market research, user feedback, and industry trends.
• Acted as a liaison between cross-functional teams and translated business needs into technical requirements with the help of user stories.
• Solutioning of the requirement and ideation of the business using Workflow Tool to satisfy clients’ expectations.
• Managed a team of 10 people to deliver client requirements and enhanced tool efficiency by incorporating feedback and lowering the issue resolution TAT.
• Simplified end-to-end user journey for seamless processing of allocated tasks and it’s reporting.

Mumbai, Maharashtra, India

• Understood the application from front-end and back-end to remove the redundancies.
• Assessed impact of current business processes on clients/stakeholders and evaluated potential areas of improvement
• Performed competitor benchmarking analysis to identify potential product enhancements and smooth the user journey for clients to increase the efficiency of business by adding value to the product.
• Analyzed business requirements and process flow with stakeholders to establish business relationships and support mutually beneficial interests.
• Created Business and Functional requirement documents by engaging with stakeholders and ensuring quality deliverables.
• Headed a team of two testers and implemented an automation script for the application, which helped the organization reduce the time and efforts for manual testing after every new release.

India

Network infrastructure and design understanding of the IT administration. The process to allocate virtual servers and domains for various users as per the requirement.