Malvin Patterson Email & Phone Number

Atlanta, GA, US

Saint Louis, MO, US

Accurately invoice customers.Collection of past due accounts.Create and process required reports.Research billing issues and make corrections to invoices as needed.Communicate with the team through meetings, emails, and phone calls.Assist with transactions that require accounting authorization.Personal responsibility to manage

Transport passengers and packages to their final destination

Atlanta, GA, US

Train, Support, and Review one or more AR team members to ensure accurate processing if billing and cash applicationsReview and administer customer AR balancesManage the daily workflow of invoicing and cash applicationsMaintain clear documentation of status or noteworthy items on customer accounts.Responsible for collection calls and other coordination.

San Francisco, California, US

Duluth, GA, US

Utilize comprehensive collections background to successfully collect on $6-$8 million in global accounts receivable on monthly basis.Apply knowledge of CAM/SalesForce database to document accounts.Prepare and submit management reports governing all collection successes and associated issues.Maintain daily interaction with Sales, Customer Support and.

Excelled in all aspects of sales, customer support and project design while assisting customers in acquiring services for remodeling their homes.Conducted initial screening and qualified potential clients for financing.Consistently met or exceeded monthly revenue goals set by management.Assessed and resolved account issues in a timely manner.

Promoted through the ranks due to outstanding performance and leadership abilities.Contributed to all phases of business management and profitability, with emphasis of all services and customer satisfaction.Supervised, trained and evaluated 7-10 employees to achieve optimum performance.Oversaw nightly reports, cash management, inventory and problem.

Traveled to various assignments throughout United States to initiate timely follow-up on billing and collections transactions.Areas of accountability included third party follow-up with Medicare, Medicaid, HMO, Commercial and Government insurance.Provided daily/weekly reports on issues and recommendations to improve operational efficiency.Conducted.

Oversaw all phases of collections management including quality of all services involving Accounts Receivable for five hospitals.Ensured timely follow-up of accounts on daily basis by Patient Account Representatives.Assessed and resolved negative trends affecting Account Receivables.Utilized appropriate documents to collect each facility's Accounts.

Brookfield, Wisc., US

Served as liaison between client, customer and FDC including extensive problem solving.Provided employee training in system unique properties and on-line support systems.Excelled in all aspects of quality improvement programs.Monitored calls and provided guidance and technical support on involved accounts.Tracked group metrics and performance.