Middle Office Director
Current- Provide technical support to Back Office, Middle Office, Private Investment, and Portfolio Manager teams across various locations.- Serving as the primary contact for daily operational and IT issues.- Troubleshooting.
- Oversee and implement controls for BO, MO and PI.- Continuously improving and implementing operational control reports.- Overseeing and resolving operational exceptions.- Automating and enhancing PI Excel sheets..
- Manage client portfolio data.- Setting up and monitoring SFTP (Secure File Transfer Protocol) connections.- Integrating third-party transaction and position files into our reconciliation tool.- Uploading clients'.
- Assist in the management of BO/MO team members.- Conducting daily team meetings.- Allocating new client accounts among team members.- Ensuring client support in the absence of team members.- Reviewing team performance.
- Engaged in diverse projects.
- Directed the BO and MO Advent products migration from 2020 to 2022.