Amaka Maduka

Amaka Maduka Email and Phone Number

Customer Service and Admin Manager, Operations & Account Manager WatchOut Technology Services Limited @ Watchout Technology
Amaka Maduka's Location
Lagos Mainland, Lagos State, Nigeria, Nigeria
About Amaka Maduka

An energetic and versatile individual, with broad skills and experience in customer service management, financial management, audit, sales, and marketing for over 15 years gained from working across industries as well as a proven ability to maintain functional relationships with clients and cross-functional teams. Revenue- and results-driven.

Amaka Maduka's Current Company Details
Watchout Technology

Watchout Technology

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Customer Service and Admin Manager, Operations & Account Manager WatchOut Technology Services Limited
Amaka Maduka Work Experience Details
  • Watchout Technology
    Customer Service Specialist
    Watchout Technology Mar 2022 - Present
    Nigeria
  • Watchout Technology Services Limited
    Office Manager
    Watchout Technology Services Limited Dec 2020 - Present
    Lagos, Nigeria
  • Ifeanyi Obiefuna & Co. (Chartered Accountants & Tax Consultant)
    Audit Manager
    Ifeanyi Obiefuna & Co. (Chartered Accountants & Tax Consultant) May 2017 - Nov 2020
    Lagos Nigeria
    Examined financial statements of business entities for accuracy. Inspected account books and accounting systems for efficiency. Organized and maintained financial records.Observed physical inventory count.Evaluated and understood the internal control system of companies.Made Inquiries of management and others to gain an understanding of the business entity itself, its operations, financial reporting, and known fraud or error.Suggested ways to reduce costs, enhance revenues, and improve profits.
  • Keystone Bank Limited
    Customer Service Consultant
    Keystone Bank Limited Jul 2014 - Apr 2017
    Lagos, Nigeria
    Work Experience at the Contact Centre.Obtain client information by answering telephone calls; responding to emails; responding to chat and twit, interviewing clients; verifying information.Determines eligibility by comparing client information to available/required details.Establishes policies by entering client information; confirming request and proffering resolutions.Satisfy client’s inquiry or request by informing clients on the procedures; answering questions; providing information.Compioning Telemarketing Campaign on different products and services.Provide sales and after sales support.Engage in customer survey.Generate income and profit Bank.
  • Keystone Bank Limited
    Marketing Executive
    Keystone Bank Limited Apr 2007 - Jul 2014
    Lagos, Nigeria
    Engaged in sourcing for new accounts to increase customer base.Engaged in analysis and profiling customers for loans.Loan booking, management, monitoring and review.Achieved various sales target of products and services.Developing various marketing strategies towards the achievement of set targets.Drive revenue growth through the development and management of customer relationships by direct personal selling.Shared knowledge and help customers on a variety of retail brands including day-to-day banking, investments, borrowing and protection.; Commended for consistently performing over 300% of set target in 2008-2009.Commended for showing great sense of dedication for work based on client’s feedback.

Amaka Maduka Education Details

Frequently Asked Questions about Amaka Maduka

What company does Amaka Maduka work for?

Amaka Maduka works for Watchout Technology

What is Amaka Maduka's role at the current company?

Amaka Maduka's current role is Customer Service and Admin Manager, Operations & Account Manager WatchOut Technology Services Limited.

What schools did Amaka Maduka attend?

Amaka Maduka attended Ladoke Akintola University Of Technology, Institute Of Management & Technology (Imt).

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