Customer Service Specialist
Current
Mar 2022 - Present
AeroLeads people directory · profile
Amaka Maduka Email & Phone Number
Customer Service and Admin Manager, Operations & Account Manager WatchOut Technology Services Limited
at
Watchout Technology
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Customer Service and Admin Manager, Operations & Account Manager WatchOut Technology Services Limited
Location
Lagos Mainland, Lagos State, Nigeria
Who is Amaka Maduka? Overview
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Quick answer
Amaka Maduka is listed as Customer Service and Admin Manager, Operations & Account Manager WatchOut Technology Services Limited at Watchout Technology, based in Lagos Mainland, Lagos State, Nigeria. AeroLeads shows a matched LinkedIn profile for Amaka Maduka.
Amaka Maduka previously worked as Customer Service Specialist at Watchout Technology and Office Manager at Watchout Technology Services Limited. Amaka Maduka holds Bachelor’S Degree, Accounting from Ladoke Akintola University Of Technology.
Company email context
Email format at Watchout Technology
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Watchout Technology
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Profile bio
About Amaka Maduka
An energetic and versatile individual, with broad skills and experience in customer service management, financial management, audit, sales, and marketing for over 15 years gained from working across industries as well as a proven ability to maintain functional relationships with clients and cross-functional teams. Revenue- and results-driven.
Current workplace
Amaka Maduka's current company
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5 roles
Amaka Maduka work experience
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Office Manager
Current
Watchout Technology Services Limited
Dec 2020 - Present
Audit Manager
Ifeanyi Obiefuna & Co. (Chartered Accountants & Tax Consultant)
Examined financial statements of business entities for accuracy. Inspected account books and accounting systems for efficiency. Organized and maintained financial records.Observed physical inventory count.Evaluated and understood the internal control system of companies.Made Inquiries of management and others to gain an understanding of the business entity itself, its operations, financial reporting, and known fraud or error.Suggested ways to reduce costs, enhance revenues, and improve profits.
May 2017 - Nov 2020
Customer Service Consultant
Work Experience at the Contact Centre.Obtain client information by answering telephone calls; responding to emails; responding to chat and twit, interviewing clients; verifying information.Determines eligibility by comparing client information to available/required details.Establishes policies by entering client information; confirming request and proffering resolutions.Satisfy client’s inquiry or request by informing clients on the procedures; answering questions; providing information.Compioning Telemarketing Campaign on different products and services.Provide sales and after sales support.Engage in customer survey.Generate income and profit Bank.
Jul 2014 - Apr 2017
Marketing Executive
Engaged in sourcing for new accounts to increase customer base.Engaged in analysis and profiling customers for loans.Loan booking, management, monitoring and review.Achieved various sales target of products and services.Developing various marketing strategies towards the achievement of set targets.Drive revenue growth through the development and management of customer relationships by direct personal selling.Shared knowledge and help customers on a variety of retail brands including day-to-day banking, investments, borrowing and protection.; Commended for consistently performing over 300% of set target in 2008-2009.Commended for showing great sense of dedication for work based on client’s feedback.
Apr 2007 - Jul 2014
2 education records
Amaka Maduka education
Bachelor’S Degree, Accounting
Ordinary National Diploma, Accounting, Upper Credit
FAQ
Frequently asked questions about Amaka Maduka
Quick answers generated from the profile data available on this page.
What company does Amaka Maduka work for?
Amaka Maduka works for Watchout Technology.
What is Amaka Maduka's role at Watchout Technology?
Amaka Maduka is listed as Customer Service and Admin Manager, Operations & Account Manager WatchOut Technology Services Limited at Watchout Technology.
Where is Amaka Maduka based?
Amaka Maduka is based in Lagos Mainland, Lagos State, Nigeria while working with Watchout Technology.
What companies has Amaka Maduka worked for?
Amaka Maduka has worked for Watchout Technology, Watchout Technology Services Limited, Ifeanyi Obiefuna & Co. (Chartered Accountants & Tax Consultant), and Keystone Bank Limited.
How can I contact Amaka Maduka?
You can use AeroLeads to view verified contact signals for Amaka Maduka at Watchout Technology, including work email, phone, and LinkedIn data when available.
What schools did Amaka Maduka attend?
Amaka Maduka holds Bachelor’S Degree, Accounting from Ladoke Akintola University Of Technology.
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