As a Head of Shared Services I am responsible for oversee and manage teams to handle all Human Capital related activities including those related to Manpower Planning, Recruitment, Performance Management, Rewards and Employee Relations. while ensuring the smooth performance of critical back-office functions that keep the business humming. overseeing diverse sections like finance, HR, IT, PMO,procurement, and legal, and harmonizing them into a unified chorus of efficiency.

As a Head of Shared Services I was responsible for leading and managing all Human Capital related activities including those related to Manpower Planning, Recruitment, Performance Management, Rewards and Employee Relations. while ensuring the smooth performance of critical back-office functions that keep the business humming. overseeing diverse sections like finance, HR, IT, procurement, and legal, and harmonizing them into a unified chorus of efficiency.

As a Manager I translated the department's objectives and priorities into actionable operating plans and Key Performance Indicators (KPIs) for Process Development teams and tracked their progress. I optimised internal processes, kept in line with external guidelines, and managed risks for the department. As a Manager I facilitated cross-departmental collaboration and successfully implement large-scale manufacturing processes for a new Kitchen assembly line product, and made significant changes to the equipment, systems and processes for existing products.

As an ERP project manager I was responsible for the implementation of Enterprise Resource Planning (ERP) programs to improve SAF Group efficiency and profitability.Overseeing the planning, development and integration of ERP systems. Managing the functionality of new ERP systems, as well as upgrades and modifications to current systems. Tracking, analyzing and resolving issues with ERP systems.