Mike Amano
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Mike Amano Email & Phone Number

CSM Customer Success Manager | Professional Service Dept at IIJ America Inc.
Location: New York, New York, United States 9 work roles 2 schools
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Current company
Role
CSM Customer Success Manager | Professional Service Dept
Location
New York, New York, United States
Company size

Who is Mike Amano? Overview

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Quick answer

Mike Amano is listed as CSM Customer Success Manager | Professional Service Dept at IIJ America Inc., a company with 65 employees, based in New York, New York, United States. AeroLeads shows a matched LinkedIn profile for Mike Amano.

Mike Amano previously worked as Manager, Professional Services Dept. Adv. Technical Supt Section at Iij America Inc. and Information Technology Support Consultant at Mic Business Solutions, Inc.. Mike Amano holds Computer Information Systems (Cis), Information Technology Project Management from Appalachian State University.

Company email context

Email format at IIJ America Inc.

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IIJ America Inc.

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Profile bio

About Mike Amano

+PMP& ITIL V3 online certificate: experience leading global teams across Technology, +Over 25+ years of experienced Tier 2 and 3 team of MS Windows tech team players in “Corporate Environments" as well as Leader with strong Project Managing skills in the team with solid on-site technical Support Skills: extensive experience in systems, network, configures, administrates, and supports various hardware and software under the organization’s standards(IT Professional Consultation and Technical Bilingual VIP support)+Seasoned bilingual leader (Native Japanese and near-native English) and IT-consultant of talent with a proven track record for building business partnerships that enable the delivery of technology solutions that drive customer loyalty: American Citizens since 2013.

Listed skills include Help Desk Support, Management, It Operations, It Strategy, and 22 others.

Current workplace

Mike Amano's current company

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IIJ America Inc.
Iij America Inc.
CSM Customer Success Manager | Professional Service Dept
New York, NY, US
Website
Employees
65
AeroLeads page
9 roles

Mike Amano work experience

A career timeline built from the work history available for this profile.

Csm Customer Success Manager | Professional Service Dept

New York, NY, US

Manager, Professional Services Dept. Adv. Technical Supt Section

Current

Greater New York City Area

* Professional Service Support: Managing and coordinating L2-3 teams: * Sr.LAN Support Engineer, Technical Pre-Sales.Management, PM exp.- Directly performed people management to engineers including coaching, directing and managing of performance plans, team's productivity and further advanced adjustment.- Worked with a wide variety of stakeholders and.

Dec 2015 - Present

Information Technology Support Consultant

655 3rd Ave, New York, NY 10017

Senior IT Support Consultant: responsible for IT Operations and projects for MIC business.

Jan 2015 - Dec 2015

It Manager-Master, Sr. Technical Support Engineer & Project Coordinator

28 W 44th St #1120, New York, NY 10036

➣ Senior Level Technology: Wide variety of technical understanding on computing technology based on over 18+ years of experienced Advanced Technical Support Team’s Manager, TL in the corporate enterprise’s environment.

Dec 1999 - Dec 2015

Technical Lead, Field Support Team, Sr. It Support / Field Engineer

1251 6th Ave, New York, NY 10020

May 2009 - Oct 2014

Helpdesk Support Engineer, Filed Support Engineer Tier 2 & 3 To Close The Case.

375 Lexington Ave, New York, NY 10017

Aug 2001 - May 2009

Helpdesk Tech Tier 1

1251 Avenue Of The Americas, New York, NY 10020

Dec 1999 - Aug 2001

Technical Project Coordinator/Pm

14040 Park Center Rd Herndon VA 20171

+Technical Project Coordinator: Computer/IT Services (Software Development)+Projects Description & Resident Client.-Providing the Project Coordinating and Testing for the deliverable-product to the NEC & ATT customers.-Running with NEC America’s projects regarding the “Multiplexing Optical Telecom Products.”a) NEC’s “Bayface application’s” update.

Jan 1998 - Dec 1999
Team & coworkers

Colleagues at IIJ America Inc.

Other employees you can reach at iij-america.com. View company contacts for 65 employees →

2 education records

Mike Amano education

FAQ

Frequently asked questions about Mike Amano

Quick answers generated from the profile data available on this page.

What company does Mike Amano work for?

Mike Amano works for IIJ America Inc..

What is Mike Amano's role at IIJ America Inc.?

Mike Amano is listed as CSM Customer Success Manager | Professional Service Dept at IIJ America Inc..

Where is Mike Amano based?

Mike Amano is based in New York, New York, United States while working with IIJ America Inc..

What companies has Mike Amano worked for?

Mike Amano has worked for Iij America Inc., Mic Business Solutions, Inc., Cac America Corporation, Itochu International Inc., and Marubeni-Itochu Steel America Inc. (Misa).

Who are Mike Amano's colleagues at IIJ America Inc.?

Mike Amano's colleagues at IIJ America Inc. include Mitsuyuki Washida, Kha HuỳNh, Kazunori Fujita, Keizo Kitano, and Kosuke Kimura.

How can I contact Mike Amano?

You can use AeroLeads to view verified contact signals for Mike Amano at IIJ America Inc., including work email, phone, and LinkedIn data when available.

What schools did Mike Amano attend?

Mike Amano holds Computer Information Systems (Cis), Information Technology Project Management from Appalachian State University.

What skills is Mike Amano known for?

Mike Amano is listed with skills including Help Desk Support, Management, It Operations, It Strategy, Microsoft Office, Windows Server, Customer Service, and Networking.

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