Working as part of the Workplace Solutions Operations team. Currently supporting seamless office relocations and providing vital sales support to the business development team & operations manager. I coordinate logistics, and handle documentation to ensure efficient, stress-free moves for clientsIn addition, I assist with client communication, proposal preparation, and lead tracking, helping drive new business.Known for my proactive problem-solving, attention to detail, drawing from my personal experience of assisting with a large scale office move, I an commited to delivering exceptional service at every stage of the relocation process and ensuring the best outcome for our clients.

Initially starting as a pixel artist in 2015, and my role has developed within my time as part of the game’s development team. Taking on mapping, guide creation & minor leadership positions in recent years. The Bones-Underground project is ongoing and has fostered a small but active community in its over 10 years of existence.

Working as part of the People Team, initially as a receptionist for the Camberwell Office, evolving to a tailor made position as “Workplace Experience Coordinator’ following a large scale office move encompassing wellness and office management for the Wesfarmers Health head office. Key Responsibilities • Delivering and assisting with greeting and assisting guests upon arrival to Wesfarmers Health Office, • Ensuring efficient onboarding and Safety, Health & Wellbeing inductions of new starters. • Mailroom Responsibilities, and set up of new mailroom procedures for Wesfarmers Health office to ensure timely delivery and send outs of products. • Office invoice reconcilliation. (Basware/Coupa)• Ensuring and delivering successful Office Events and Activations, coordinating with Marketing, Priceline Merchandising Team & Information Technology Team• Assisted Head of People with Office move from 5 story building in Camberwell to brand new office floor in Docklands.• Personally recognised by Managing Director for outstanding contribution for the successful office relocation.

Delivering excellent service to ATO clients in a high volume, fast-paced environment. Key responsibilities• Resolving complex customer queries relating to tax returns• Utilising multiple systems, databases & applications to source information and assist clients.• Ensuring accurate data is maintained on the various databases• Providing advice and assistance to customers on basic tax matters.• Monitoring service performance through regular quality assurance and feedback

Promoted as youngest Photography Site Manager in the region, I led and managed a small team of 15 to exceed KPI targets - often exceeding forecasted results, increasing average guest Capture Rate at my site in the first month by 10%.Key responsibilities• Analysis of KPI results on day to day basis, information used to create the basis for performance improvements in a team of 15.• Weekly Rosters and Schedules. Analyzed KPI results to place better roster employees to achieve higher sales with less spend on wages.• Responsible for the recruitment and training of new employees. Proven excellence in developing new employees - 4 employees under this category moved onto management positions within the company.• Performance Management across a team of 15 - coaching and developing team members.• Creation of Weekly Reports, KPI Trackers, and Training Documents used as a standard across multiple sites in the region.

This job position was a leadership role that was heavily involved with teamwork, face to face sales, photography and administration within a busy tourist site. During this time, I undertook work at three major tourist attractions in the Melbourne region. Key Responsibilities• Administrative duties included emails, customer service enquiries, compliant handling, staff recruitment (phone screening and interviews), employee contracts, inductions, health and safety procedures, approval of daily shifts, rosters, weekly reports of KPI’s, stock counting and ordering, professional communication with partner sites and businesses.• Liaising with guests, frontline staff, fellow supervisors and upper management• Studio operations, including daily set-up and trouble shooting• Assisted guests with purchasing their photography products and cash handling• Worked towards and implementing KPI’s and sales targets