As a System Administrator at HCL Technologies, I am responsible for managing Red Hat OS-based servers, including web, file, Splunk, Git, secure link, DNS, and SMTP servers. My key responsibilities include:- Managing and maintaining Red Hat-based servers (web, file, Splunk, Git, secure link, DNS, SMTP, etc.)- Deploying and configuring new servers according to client standards and policies- Installing and configuring software and tools to meet client requirements- Performing monthly patching of all servers, rebooting them, and verifying the status of services to ensure smooth operation- Adhere to SOPs and knowledge articles to minimize disruptions and maintain SLA.- Monitoring system performance and troubleshooting issues as they ariseI am also skilled in diagnosing and resolving DNS-related issues, ensuring proper domain name resolution to appropriate IP addresses. My role includes collaborating with network teams to troubleshoot connectivity issues that may be related to DNS.Additionally, I oversee the Infoblox DDI (DNS, DHCP, and IP Address Management) infrastructure, where my responsibilities include:- Configuring and managing DNS zones, records, and DHCP pools- Creating and configuring new subnets as per requirements- Assigning and removing static IP addressesI work closely with network, security, and other IT teams to ensure seamless integration and operation of systems, and I communicate effectively with stakeholders to provide updates on system status, projects, and incidents.

At Universal Networks, I specialize in WordPress and WooCommerce, creating and enhancing websites to meet diverse client needs. My responsibilities include:Designing and developing dynamic websites using WordPress and WooCommerce, incorporating robust e-commerce functionalities.Customizing themes and plugins to tailor websites according to client specifications.Building visually stunning and user-friendly interfaces based on client-provided wireframes and mockups.Optimizing websites for speed, mobile responsiveness, and SEO to improve visibility and ranking on Google.Managing social media accounts, including Facebook and Instagram, to engage and grow the audience.Technologies using: WordPress , WooCommerce , HTML, CSS, JavaScript, Photoshop ,Canva , Figma , ChatGPT ,

Designed website mockups, logos, and corporate branding materials according to client requirements.Developed website prototypes using HTML, CSS, and JavaScriptCustomized WordPress themes and plugins for website developmentTechnologies used: HTML, CSS, JavaScript, WordPress, Photoshop

As a Senior Customer Service Executive at Bellvantage, I handled inbound and outbound calls with professionalism and courtesy. My responsibilities included:Assisting customers from diverse sectors including banking and healthcareProviding technical assistance and troubleshooting support to clientsDocumenting all interactions and resolutions using customer relationship management (CRM) systemsResolving customer queries promptly and ensuring timely follow-up