Abdul Mateen Email & Phone Number

India

Bengaluru Area, India

𝑲𝒆𝒚 𝑹𝒆𝒔𝒑𝒐𝒏𝒔𝒊𝒃𝒊𝒍𝒊𝒕𝒊𝒆𝒔 –❖ Strategic Security Leadership and Compliance Management: Leading the development and implementation of security policies and risk management frameworks, ensuring alignment with organizational objectives and industry compliance standards.❖ Managing Product Security: Leading VxRail product security initiatives, ensuring robust protection against potential vulnerabilities and threats to enhance system resilience.❖ Incident Response and Threat Mitigation: Managing incident response efforts by conducting RCA and implementing post-incident improvements to strengthen the organization's security posture. Executing vulnerability assessments and threat modeling to identify and remediate potential security weaknesses.❖ Championing Vulnerability Management: Directing vulnerability response processes, performing in-depth assessments, and prioritizing remediation actions to reduce security risks.❖ Advocating Secure Development and Executing Security Testing: Promoting secure development practices within engineering teams, embedding security protocols throughout the product lifecycle from concept to deployment. Conducting advanced security testing for VxRail systems, identifying and resolving potential security gaps before product launch.❖ Designing Technical Solutions for Data Centers: Developing innovative solutions for data center fabric, specifically focusing on DellEMC vScale. Designing and implementing scalable and secure infrastructure solutions tailored to meet business requirements.❖ Ensuring Compliance: Leading efforts to ensure compliance with the Security Technical Implementation Guide (STIG) for VxRail systems, aligning products with industry regulations and standards.❖ Leading Engineering Projects and Teams: Directing engineering projects, leading the engineering team at the IST location to ensure timely and effective execution. Mentoring team members to foster a collaborative environment and enhance technical skills.

Bangalore

𝑲𝒆𝒚 𝑹𝒆𝒔𝒑𝒐𝒏𝒔𝒊𝒃𝒊𝒍𝒊𝒕𝒊𝒆𝒔 –❖ Managed Cloud Services: Oversaw the management of both internal and external cloud environments, ensuring seamless operation and integration to support business needs.❖ Maintained Data Center Availability: Took responsibility for maintaining high availability of data center services, implementing proactive measures to minimize downtime and enhance service reliability.❖ Designed Customized Solutions: Developed and deployed tailored cloud solutions for clients in the US and Europe, addressing specific requirements and driving customer satisfaction through innovative approaches.❖ Led Support Teams and Incident Escalation: Directed L1, L2, and L3 support teams, serving as the escalation point for high-priority incidents and mentoring team members to foster a culture of excellence in technical support.

Bengaluru Area, India

𝑲𝒆𝒚 𝑹𝒆𝒔𝒑𝒐𝒏𝒔𝒊𝒃𝒊𝒍𝒊𝒕𝒊𝒆𝒔 –❖ Managed Global Deployments: Oversaw the global deployment of Cisco UCS and VMware clusters, ensuring seamless integration and high availability across diverse environments.❖ Coordinated Vendor Teams: Managed vendor teams in India, facilitating day-to-day operations and ensuring alignment with business objectives and timelines.❖ Implemented Problem Management: Followed the complete life cycle of problem management, providing thorough Root Cause Analysis (RCA) and conducting Post-Incident Reviews (PIR) for major incidents to enhance operational resilience.❖ Enhanced Infrastructure and Security: Redesigned the vSphere architecture to successfully migrate to SSO 5.0 and implemented a robust Cisco Anti-Virus environment, significantly improving security measures and operational efficiency.

Bengaluru Area, India

𝑲𝒆𝒚 𝑹𝒆𝒔𝒑𝒐𝒏𝒔𝒊𝒃𝒊𝒍𝒊𝒕𝒊𝒆𝒔 –❖ Delivered Technical Solutions: Provided effective and timely solutions to Microsoft enterprise clients, expertly addressing a wide range of critical issues related to software and systems. Collaborated closely with clients to understand their challenges, ensuring minimal disruption to their operations and enhancing overall client satisfaction through prompt and efficient support.❖ Developed In-Depth Knowledge Base Articles: Authored and meticulously maintained a series of internal knowledge base articles focused on Systems Management Server.❖ Created Comprehensive Solution Objects: Developed numerous solution objects that streamlined troubleshooting processes and facilitated quicker resolution of client issues.

Bachelor'S Degree, Computer Applications, A

Diploma In Civil Engineering