Mamdouh Salem Email & Phone Number

Cairo Governorate, Egypt

1) Administrate, Manage and Operate Security Products Web Security Gateway, MalwareAnalysis (Sandbox), Mail Security Gateway, Exchange Mailbox Protection, IntrusionPrevention System (IPS) & Intrusion Detection System (IDS), Vulnerability Assessmenttools, Data Loss Prevention (DLP), ... etc2) Manage SOC ticket (or email) queue for potential event reporting from outside entities andindividual users.3) Planning with IT Risk & Security Head in evaluating the technical risks, their Potential forimprovement.4) Develop information security metrics and present to senior leadership.5) Participate with Infrastructure & Domain support teams to resolve the entire network securityissues including Installing, Implement and Enhancement all security components andnetwork security devices in change committee.6) Lead and manage security operation incidents after being identified till full remediation.7) Manage day-to-day security change requests related to IT Security Operations.8) Generating, customizing, preparing and communicating security reports for management.9) Proactively controlling the Internal and External Audit issues with the best quality evidenceand control.10) Follow ITIL practices regarding incident, problem and change management11) Managing Third party to ensure their conformance to relevant IT security standards.12) Cooperate with different suppliers and vendors to maintain and develop security policies inaccordance to the latest standards in both preventive and detective aspects.13) Manage the Internal and External Audit issues with the best quality evidence and control.14) Leading and providing expert advice to TBI members and helping those to identify new risksand resulting exposures to the business area within there are of responsibility.15) Manage and enforce the required policies to adapt with the CBE regulations.16) Controlling and assessing all risks for new application / system.

Egypt

• Managing Third party to ensure their conformance to relevant IT security standards.• Liaising with IT Risk and Control Senior Manager in performing snap checks on Monthly / Quarterly / Semi annually & Annually bases in concern with the Infrastructure security standards.• Controlling and assessing all risks for new application / system.• Assist in managing SOX, Audit, IRM across Function and continuous control improvement regarding the Infrastructure.• Organizing with the Domain Support & IT Technical Support Teams to ensure that the pre-set security procedures and standards are applied.• Takes initiative to collaborate and communicate with other team members, vendors and security specialist within Barclays to implement the group security standards.• Leading to proactively raise awareness of Information Security across the Bank and providing any support to different teams members.• Planning with IT Risk & Control Leaders in evaluating the technical risks, their potential for improvement.• Leading and providing expert advice to TBI members and helping them to identify new risks and resulting exposures to the business area within their area of responsibility. • Supporting the IT staff to ensure conformance with relevant IT security control standards.• Generating, customizing, preparing and communicating security reports for management.• Participate in reviewing locally generated logs as well as centrally received logs to ensure addressing any identified issues and taking the appropriate action in a timely manner.• Full internal review to all Information Technology sub functions (DataCentre, Infrastructure / Core & None Core Banking Development / Service Desk / Systems Implementations & Support / Applications Support)• Organizing and preparing required management reports.• Proactively controlling the Internal and External Audit issues with the best quality evidence and control.• Managing resources to support record management requirements.

Egypt

1) Assist in all activities of I.T. tasks as a subject of security and controls over all users’ access in addition to I.T. staff accessibility authorization and actions.2) Review the daily audit trail reports for the various applications and Systems.3) Follow up the daily tasks performed by the IT Security Officers.4) Perform the attestation process to check the current user’s access rights for all supported applications & Systems.5) Support & prepare required reports related to logical access management (LAM) with cooperating with IRM Team.6) Managing and Monitoring Symantec Antivirus Server and Generate schedule reports for Servers and Computers about Virus and Risks.7) Review the Administrators access on Windows, Swift Unix, SQL and Oracle Server on critical servers..8) Generate schedule reports about Availability, Healthy, memory usage and performance history for Critical Servers via (SCOM).9) Generate schedule reports, Monitor and review (WSUS).10) Review reports from GIS Team about EGYPT ESM Scorecard to decrease the gaps and risk.11) Assist the IT Security Head in implementing IT Security Policies, standards & Controls to support management in reducing cost.12) Develop IT processes to secure customer information & prevent IT Security breaches, this according to BBE Security standards & compliant management process guidelines.13) Team leaders – create a suitable environment for IT Security officers to achieve their Performance Development. 14) Work together in one team and sharing my knowledge and my experience to all colleagues to improve the work knowledge. 15) Attain satisfactory Audit, Issues Assurance, ORM and RCR reports, and ensure all controls are successfully documented, tracked and completed on time.16) Support Head of IT Security to achieve green audit, no overdue findings.17) Assist the ITSM in performing snap checks on monthly bases in concern with the security standards.

1) System administrator for Egypt and Lebanon branchs.2) System administrator for Main Office Mohandeseen, Nasr City, Tahrir, Alex, Hurghada, Port Said, Luxor, Aswan, Assuit, Mansoura, Ismailya Branch.3) Installing, Configuring, and Administering Active Directory on Server 2000, 2003.4) Installing, Configuring, and Administering Microsoft Internet Security and Acceleration (ISA) Server 2000, 2004, 2006.5) Installing, Configuring, and Administering Microsoft SQL Server 2000.6) Installing, Configure, TerraSoft CRM program On SQL Server (Call Center Applications).7) Installing, Configuring, and Administering IMail server.8) Making data Backup and Restore activities.9) Proven ability to competently manage an IT helpdesk team.10) Responsible for at LAN / WAN building, and cable installation and testing.11) Configure ADSL, Access Point, WLAN and Routers.12) Designing security.13) Fixing network connections & responsible for Network administration.14) Control and filter Internet traffic according to business needs and GM Policies.15) Establishing & monitoring security measures i.e. Antivirus; Firewall etc….16) Responsible for all software licensees (purchases, upgrading, renewal).17) Handle IT inventory and purchasing process.18) Monitoring & update inventory of all IT’s assists.19) Monitoring and Reporting Network Traffic.20) Some responsibilities for Exchange 2003 server and mail server.21) Configure VOIP Machine (Voice Over Internet Protocol).22) Analyzes and evaluates hardware specifications and features.

1) Planning &, Designing the Network Infrastructure.2) Planning & Development, Designing, Implementing Domain.3) Responsible for Domain Controller, File server, ISA server, Print server.4) Establishing & Monitoring Security Measures.5) Fixing Network Connections & Responsible for Network Administration.6) Configure ADSL, Access Point, WLAN and Routers.7) Control and filter Internet traffic according to business needs and GM Policies.8) Making day to day Backup policy. 9) Checking Applications & Servers. 10) Responsible for all Software Licensees.11) Designing security.12) Strong knowledge of Microsoft based system and networking.13) Handle IT inventory and purchasing process.14) Testing new upgraded software versions, and in installing, configuring and monitoring installation configuration for clients' PCs.15) Directs and modifies PC configuration, and reallocates or increases memory and disk space to improve performance. 16) Develops instructions and guidelines on specific hardware features/utilities, and ensures the dissemination of this information to clients.

Bachelor Information System & Business Administration

Education record