Mary Meadows Email & Phone Number

Cook County Health And Hospital

• Troubleshoot and fix day-to-day software and hardware problems. Desktop staff routinely receives work tasks through the company’s enterprise ticketing system to install hardware and software on desktop and laptop.
• Responsible for installation, support, and higher level diagnosing/troubleshooting of hardware and software for desktop and laptop computer incident issues
• Lifting and carrying computer components to deploy and connects pc laptops and desktops at customer office and cube locations
• Remote problem solving through use of remote connection and installation tools
• Upgrading desktop hardware – RAM / Hard Drives / Video / Cams
• Workstation moves and setups I take on the role as the assistant manager in the absence of the Desktop Manager. Also, as of April 2014 I have the responsibility of Work Order Management Weekly Report, making sure that.

Deployment of Windows 7, installs, moves and support

Decommission SUN, HP and Blade Servers for Disposal or RedeploymentWipe Drives using the Blanco disk

Providing various IT services to Chicago Area clientele, including, Law Offices of Michael J; Designed, installed and maintained a WAN between three remote cities consisting of Cisco Routers, Novell Netware 5.1, Linux 8, and Windows 2000 Servers Designed, installed and maintained a three server, seventy workstation network for Chicago based transportation.

Customer Service, selling Life Insurance door to door.

Locate and visit the addresses from which the Census Bureau did not receive questionnaires, in order to determine the status of each address on Census Day and complete the form for each of these addresses.

Refresh Model Banks, Data Backup and Transfer using the LDMT Tool, PC/Laptop Refresh, and Install Dell/HP Hardware with OS Windows XP. Responsible for installing new computer system, removing and G-disk old systems. During Migrations, Deployment Packages and Re-imaging machines was part of my responsibility. I also did ROSS Support after the data.

Recruited back to Meijer

Hiring and training of Department Managers and Key carriers to carry out Company standards. Manage and trained store teams. Handle store budgets and help to create advertising strategies. Oversee Inventory strategies. Successfully managed and increased sales in all departments. Ensure customer satisfaction by providing excellent customer service and.

Training to learn Meijer processes and business rules. Successfully managed 15 million in yearly sales, while performing Duty Manager Roles in the absence of the Store Director. Entered GM Lines position in January 2000. Placed in Chicago Illinois to opening up a new store as a Gm Lines in March 2000. Relocated to Aurora Illinois to help operate problem.

1997, African American Studies/Business Management

Diploma, General Studies

Skills Windows XP Microsoft Office (Word, Excel, Power Point, Access) Virus Removal Diagnostics Migrations ROSS Support Decommission.