Mamen Diaz Email & Phone Number

Palma, Islas Baleares, España

Desde mi incorporación, aporto mi experiencia en producto, estrategia y expansión a los clientes de Onemap, ayudándoles a desarrollar su estrategia, cohesionar sus equipos y alcanzar una ejecución excelente.

Palma De Mallorca

Singapur

Functions:• Provide evaluation of identified strategic options and business opportunities, frame the identified opportunities into specific markets & initiatives within MEAPAC.• Work with business sponsors, product managers and other stakeholders to organize and schedule such initiatives and developments.• Execute the business initiatives efficiently and effectively, in close collaboration with contracting, yielding departments in the Region and in the Head Office.• In… Show more Functions:• Provide evaluation of identified strategic options and business opportunities, frame the identified opportunities into specific markets & initiatives within MEAPAC.• Work with business sponsors, product managers and other stakeholders to organize and schedule such initiatives and developments.• Execute the business initiatives efficiently and effectively, in close collaboration with contracting, yielding departments in the Region and in the Head Office.• In coordination with project team members and other departments manage involved the day-to-day details of project(s).• Act as the change engine for the contracting and yielding business, ensuring innovations / developments are led to successful implementation.• Ensure alignment on efforts and prioritization of resources for the different projects.• Monitor the business impacts of initiatives.• Develop an in-depth knowledge of products and markets and build strong relationships with applicable regional leadership teams.• Being part of the Ideas Forum Selection, a forum where key employees have information about the new ideas across the division, as well as having the opportunity to decide which projects the organization should invest in. After all, the ideas that will turn into Project Proposal will be presented to the Board. Show less

Singapore

Functions:• Develop and implement “best practices” to increase efficiency, effectiveness and productivity across the MEAPAC region.• Lead, train and instruct the personnel on the Strategic Direction of the Sector.• Developing and implementing Processes on Contracting, Yield and Loading Departments, in coordination with Business Process Team and Regional Managers.• Identifying, targeting and recruiting new trade partners on behalf of the Destinations• Set up of Target… Show more Functions:• Develop and implement “best practices” to increase efficiency, effectiveness and productivity across the MEAPAC region.• Lead, train and instruct the personnel on the Strategic Direction of the Sector.• Developing and implementing Processes on Contracting, Yield and Loading Departments, in coordination with Business Process Team and Regional Managers.• Identifying, targeting and recruiting new trade partners on behalf of the Destinations• Set up of Target Structure for both Quantity and Quality of purchase conditions, and KPI Follow up, including production of Presentations when needed. • Development of Tools like competition reports, Marketing tools, Incentive Programs etc.• Identifying opportunities and developing plans and tactics to achieve our targets.• Identifying Business Opportunities, and helping in any way the Management and the Strategy Team on Achieving our Long Term Objectives• Intensive contact with Head Office to ensure project coordination and strategy alignment• Gain in-depth knowledge about internal sub-regions organization being in daily communication to implement agreed actions within the deadlines set.• Represent the company in external and internal events such as workshops, travel trade exhibitions, clients meetings, sector gatherings…Achievements• Identify and select eligible projects through a filter that enabled us to achieve the Long Term Objectives within the Organization´s Strategy Goals.• Define training plans for all the employee as well as new comers.• Analyze in technical and business terms the actual situation in order to develop new tools needed.• Implement the Quantity management.• Successful mentoring in the new comers in the Company, having them trained in the tools we use, business model and negotiation skills.• 100% Implementation of the new strategic organizational projects. • Monitor the status periodically to determine improvements. Show less

Palma De Mallorca, Spain

Functions • To implement accommodation contracting strategy in each destination across MEAPAC.• To develop and implement new opening strategy (country and destination) to gain bigger share. • Coordinate all marketing actions between the Offices (DMC's) and Sales Department.• Set pricing strategy (2 years) taking into consideration seasonality, length of stay, source markets and all the variances we had in the business.• Planning and launching new product… Show more Functions • To implement accommodation contracting strategy in each destination across MEAPAC.• To develop and implement new opening strategy (country and destination) to gain bigger share. • Coordinate all marketing actions between the Offices (DMC's) and Sales Department.• Set pricing strategy (2 years) taking into consideration seasonality, length of stay, source markets and all the variances we had in the business.• Planning and launching new product lines.• Workshops in destination (Thailand, China, Singapore), implementing negotiation techniques, visiting our top sellers, contracting new portfolio, setting up the new strategy for the coming years as well as the 5YP.Achievements• After Turismo Asia's merge with Hotelbeds, becoming part of our Company’s strategy to increase its benefits, being based in Thailand Office (Bangkok) for a total period of 3 months in order to implement best practices and make the business growth during this period. 100% successful in the project.• To coordinate the different stakeholders to define the scope of the project (government, developers, legal advisors, internal users, end users).• To create a resource plan, and lead their development in terms of skills and efficiency.• To elaborate all the documents needs and define trainings plan for all the employees’ affected with the new structure. Show less

Palma De Mallorca, Spain

Functions:• To follow up the accommodation contracting strategy in each destination across MEAPAC implemented by the Product Manager.• To set up the new opening (country and destination). • To support the Product Manager in each of its tasks. Achievements• After Pacific World acquisition by Hotelbeds, I was based in Bangkok Office for 6 months defining a complete training procedure for ensuring the success of the roll out for all the stakeholders involved. It… Show more Functions:• To follow up the accommodation contracting strategy in each destination across MEAPAC implemented by the Product Manager.• To set up the new opening (country and destination). • To support the Product Manager in each of its tasks. Achievements• After Pacific World acquisition by Hotelbeds, I was based in Bangkok Office for 6 months defining a complete training procedure for ensuring the success of the roll out for all the stakeholders involved. It implied a deep stakeholder analysis to determine the specific training needs.• Competitiveness and contract information analysis in order to monitor the return of investment related to the acquisition. Show less

Diplomatura Turismo

Activities and Societies: Erasmus cursado en Kempten, Alemania (Sept 2006/Mar 2007), con Beca Excelencia de la Universidad de Cantabria.

Postgrado Especialización En Agencia De Viajes, Natural Resource Recreation And Tourism

Formación de 400 horas - Curso de “Reservas aéreas” AMADEUS - Curso de “Tarifas aéreas y emisión de billetes” AMADEUS. - Conocimiento.