Responsible for consulting with franchise business owners and helping them to identify and develop potential referral source relationships within their markets for growth and profitability.

• Served as an active member of the corporate leadership team, providing guidance on corporate strategic direction, policy, and overall franchise system growth• Drove sales and development plans to ensure company growth goals are met • Responsible for developing sales initiatives for both company-owned and franchised locations. • Created and implemented sales training that led to reduced variation and improved performance.• Created content development, managed sales pipeline and lead generation strategy • Nurtured relationships with existing franchisees and supports enterprise expansion plans• Oversaw relaunch of franchise development department after three year hiatus

• Responsible for 18 Corporately Owned territories in PA, NJ, MD and IL • Accountable for all operations, training, and full P&L for $15MM TCC Revenue/$3MM EBITDA

• Coached and mentored franchise directors to identify key sales levers. • Developed strategies and tactics to improve sales performance and increase revenue.

• Director of Sales, (2011 to 2012)Consulted, coached and mentored a nationwide, select group of Senior Helpers franchisees on key account development, business development and consultative sales techniques to drive revenue and increase profitability. • Hands-on field visits to include marketing, key account visits, ongoing sales training, operational management and staff development. • Developed company-wide sales and marketing programs and initiatives. • Field based travel up to 50%. • Business Consultant, (2009 to 2011) • Developed new Senior Helpers franchise locations throughout US. • Supported franchisees during the opening process through first year in business.• Worked closely with franchisees to develop and execute annual budgets, business, financial and advertising plans and assisted with hiring and training of staff. • Conducted opening visits to include marketing, ongoing sales training and operational management. • Field based travel up to 50%• Monitored and administered Senior Helpers franchise operations system to ensure that key processes were in place. • Communicated field sales and marketing innovations, developed and executed sales training. • Opened 32 new locations and supported up to 50 locations throughout first year in business.

Vice President / Field Consultant• Managed and developed six (6) franchise locations in GA, OH, TX, and MO. • Worked closely with Vice Presidents of Franchising for East and West coasts to facilitate awarding new franchise locations, maintaining frequent contact with franchise prospects. • Supported new franchisees from pre-opening phase through opening including site selection, marketing, hiring and training of staff. • Developed, updated, and executed annual budgets and business plans. • Field based travel exceeded 50%. • Ensured key processes were in place through franchise visits, store and staff evaluations, and data analysis.• Developed and executed web-based and telephone field training programs. • Designed new processes for pre-training and pre-opening phases to ensure a more successful training experience and quicker ramp up time for new franchisees and staff.• Recognized for New Office Vision Track sales growth, 2008.

Corporate Developer, (2006 to 2007)• Oversaw eight (8) franchise locations in NY and Western Pennsylvania.• Worked closely with Franchise Sales Directors to aid in awarding new franchises in NY and PA, facilitating two (2) new territory awards and one (1) resale. • Served as point of contact for regional and national account opportunities in NY/PA regions. • Developed, updated, and executed annual budgets and business plans. Field based travel of up to 50%.• Coordinated special projects and sales training for Northeast Zone offices. Averaged 14% growth over previous year.Northeast Zone Vice President, (2005 to 2006)• Oversaw 59 franchise locations and five (5) franchise business consultants in 11 Eastern states. • Served as point of contact for regional and national account opportunities. Field based travel of up to 50%.• Increased gross margin from $17M to $21M. Achieved 24% growth over previous year.Regional Corporate Developer, Northeast, (2003 to 2005)• Hired, trained, and managed five (5) franchise business consultants supporting locations in 11 Eastern states.• Individually supported up to 12 franchise locations. • Field based travel up to 70%.• Increased gross margin dollars in excess of $7.7M over two-year period. • Consistently increased sales by over 20% each year.• Received Sales Management Award for achieving 3rd highest gross margin dollar increase, 2004.• Awarded Meritorious Leadership Award, 2003.Area Director, (1997 to 2003)• Supported up to 22 franchise locations in VA, MD, PA, CT, NJ, NH, and MA. • Conducted annual audits to ensure conformity to company standards and compliance with the franchise agreement. • Attended field road trips with prospective franchisees and performed site selections. • Participated in conventions and broker events to raise brand awareness.• Field based travel up to 70%.• Received Sales Developer Award for achieving first place company-wide for highest growth (34%) in gross margin dollars.

Branch Manager• Oversaw two sales divisions, Accountemps and Office Team • Directed all branch operations • Supervised staff of 7 • Direct P&L responsibility• Increased client base by over 300% and revenues more than 88%