Mamiza Basharat Email & Phone Number

Toronto, Ontario, Canada

• Client service representative, receive and review e-mails and mail, answer phone calls, and respond to inquiries in a courteous and timely manner• High degree of accuracy and attention to detail with excellent communication skills (written and oral) when corresponding with colleagues and clients• Proficiently enter lawyer dockets and manage quarterly client invoicing for account administration• Oversee that all correspondences and files are up to date, maintain, and store files in accordance with the Freedom of Information and Privacy Act• Organize and label file records digitally and physically to the firm’s database via work sheets• Responsible for overseeing the lawyer's calendar, coordinating meetings, appointments, and calls• Transcribe, revise, and meticulously review lawyer dictation prior to client distribution• Perform database and online research focused on various legislations and effectively analyze new legislation to bolster case requirements• Ensure the application of pertinent and current case law to all applicable issues• Assist in the preparation and organization of various client corporations’ minute book records• Manage day-to-day real estate closings with precision

Mississauga, Ontario, Canada

• Effectively managed front desk operations, including welcoming and assisting clients upon their arrival, promptly responding to emails, and professionally handling incoming phone calls.• Handled multiple tasks such as contacting clients, opening files and preparing closing documents with attention to detail• Organized schedules of lawyers and set up in-person and virtual signing appointments• Managed and supervised office tasks to ensure smooth operation and adherence to deadlines• Prepared documents for real estate transactions and ensured compliance with lender and solicitor conditions• Ensured that all lender and lawyer conditions were met in accordance with the Land Titles Act R.S.O 1990, maintained, reviewed, and explained all aspects of closing transactions to clients.

Mississauga, Canada

•Handled Mortgage transactions by contacting clients and completing an end-to-end file review process•Proficient in title search and title document review•Prioritized excellent customer service to satisfy client inquiries and maintain strong lender andbroker relations with the company•Created necessary documents to meet broker and lender conditions for transaction completionthrough internal company software•Proactively learned to review files from beginning to end in order to ensure the success of the team•Trained multiple new employees to make client calls proficiently•Applied knowledge of various lenders to assist multiple intercompany departmentssimultaneously

Toronto, Canada Area

• Created rental contracts, scheduled reservations, processed returns for clients• Assisted with coordination of administrative tasks and build rapport with diverse clients• Ensured clients understood liability of vehicle in case of accident or damage• Assisted clients with legal documentation of accident reports in relation to insurance policy and policereports• Handled and managed clients’ concerns and/or complaints with professionalism and prompt decisionmaking skills, which increased client satisfaction by 34%

Waterloo, On, Ca

• Successfully chosen as a candidate to participate in a student competition UGMT (undergraduate mock trials) from hundreds of students across North America• Effectively worked with a randomly assigned team as part of the plaintiff’s attorney in trial• Productively followed the Canadian Criminal Code and Charter of Human Rights to makeconnections with the case• Provided strong arguments and left lasting perspectives in plaintiff’s favour against the defendants’ claims• Victoriously reached semi-finals and was recognized as a strong member of the team

Bachelor Of Arts - Ba, Legal Studies, General

Activities and Societies: Women's Centre

Bachelor Of Arts, Legal Studies, General