•Hardware and Software Troubleshooting: Resolved various hardware and software issues, ensuring minimal downtime and optimal system performance.•WMS Integration: Developed integrations for our WMS with Bolt and Wolt, streamlining data flow and improving logistics efficiency.Camera Systems Setup: Installed and configured camera systems for multiple store locations, enhancing security and surveillance.•Code Problem Resolution: Identified and fixed coding issues, collaborating with the development team to optimize system performance.•POS Systems Troubleshooting: Provided technical support for POS systems, ensuring smooth transaction processing and minimal downtime.

• Meeting sales goals by training, motivating, supervising, assisting and providing feedback to store staff.• Develop and maintain a schedule for employees.• Ensuring high levels of customers satisfaction by making sure daily store operations run smoothly.• Responding to customer complaints and concerns in a professional manner.

• Analyzing sales data regularly to make clear predictions for ordering supplies when they run low.• Build a replenishment strategy by reviewing sales, weather trends and increase or decrease inventory levels based on sales forecasts.• Processing and organizing shipments among stores.• Develop reporting tools; monitor and adjust reporting parameters throughout the season.