Mamoon R. Email and Phone Number

An experienced Senior BA with an excellent understanding of Business Analysis Tools & Techniques & skillset to undertake process modelling. Advanced experience in Analysing Data, including identifying critical defects/issues, understanding and resolving underlying problems. Creative and innovative, with the ability to design the best solution for customers so products are future proof. Minimising the risk of reconstitution and remediation going forward. Exceptional stakeholder management skills and outstanding interpersonal skills with the ability and expertise to lead and build strategic partnerships with stakeholders, clients, senior leaders, associates and third parties. Promoting agile practices and collaborative working, sharing knowledge and skills as well as adapting new skills, techniques. Confidently demonstrating complex processes and competent in simplifying processes for end users. I have an excellent understanding of the lifecycle of software development and the different development stages including specification, development, system testing, user acceptance testing (UAT) and live testing.• Expert in analysis of business needs and modelling business processes, stakeholder management, requirement engineering and elicitation, coordinating the preparation of user acceptance and system test plans• Supporting implementation and working in collaboration on complex projects with aggressive timelines• Investigating and documenting operational issues, problems and new opportunities, seeking effective business solutions through improvements in automated and non-automated components of new or changed processes, organisation and equipment.• Recording work with appropriate documentation meeting the required standards, and suitable methods such as functional business models, statistical process control, use case and tools such as information usage model, class diagram, and data flow model.• Leading the design and execution of test scripts and scenarios also facilitate the resolution of identified issues to the satisfaction of business users. I work closely with Transition Manager to ensure smooth transition of the solution into operations. Experience of remote working and new tools e.g. Microsoft Teams & Sharepoint.