Client Advisor
Current- I’ve taken the responsibility of the maintenance department while it was in its worst operational situation. High absenteeism, low safety culture, complains flowing from everywhere, messy workshop and no organizational.
- Set the organization chart and allocate responsibilities.
- Filled up the gaps amongst the team by insourcing from the already existing crew.
- Created a premium reporting and communication strategy.
- Enhanced a positive safety culture.
- Worked on the customer satisfaction to push it to the limits.
Jul 2018 - Present
