Responsibilities: Define and clarify project scope Develop the project plan Develop policies and procedures to support the achievement of the project objectives Liaising between business stakeholders, Hardware Vendors, Subcontractors and Technical Team Determine the organizational structure of the project team Identify roles and positions Identify services to be provided by external companies Staff project positions Setting team direction Coordinating activities across different organizational functions Motivating team members Assigning work Defining project baselines Tracking project progress Project status reporting Determining and taking corrective actions Maintain clients’ relationshipsProjects:Maestro ERP is a cutting-edge solution designed to automate the business operations of non-governmental organizations (NGOs) and provide them with real-time analytics for prompt accountability. The solution leverages the latest in AI and web development technologies and is built using the reliable and scalable infrastructure of Microsoft Azure. I’ve led the implementation of this project using Scrum framework to manage multiple offshore teams including the product management team, Development team, Quality Assurance team, and DevOps team. I act as the single point of contact between our customer & offshore teams, providing the product management team with the required input to translate business requirements into technical user stories.E-voucher solution is a cutting-edge platform to facilitate aid distribution in crisis areas.I’ve led the implementation of this project using Scrum framework to manage multiple offshore teams including the product management team, Development team, Quality Assurance team, and DevOps team. I act as the single point of contact between our customer & offshore teams, providing the product management team with the required input to translate business requirements into technical user stories.

Responsibilities:• Managing projects based on PMP and scrum methodology.• Managing BOT projects.• Managing the relationship with clients and all stakeholders, all company’s departments and management, customers, and venders• Drive innovative solutions to complex problems• Preparing technical and financial proposals.• Preparing feasibility studies for existing businesses or proposed projects by studying their strengths and weaknesses, knowing the cost and the value to be attained, knowing the operations and management, conducting marketing research, preparing financial data, knowing legal requirements and tax obligations.• Enhance and develop products based on market needs.Projects:Taw-seel a mobile service offers the services of MOHRE to its customers on their premises at their convenient time (https://www.taw-seel.com/) It is a BOT project that required determining all the business requirements, building mobile applications and fleet management system, fitting-out vehicles, building a call centre, preparing a marketing plan and continuing enhancing the business based on the market needs. The project was a turnkey project including data centre setup and implementation, call centre and setup implementation, Vehicles procurements and customisation, full-fledged backend system, 2 mobile applications.The solution is built using Oracle Fusion Middleware, Oracle database engine, Native IOS & Android App, Deployed on-premises on local datacentre.MOHRE Central Control Room: the main objective of this project was to deliver a state of art solution to the Ministry Of Human Resource & Emiratisation to monitor the service level agreement of their customer service centre and Digital channels by collecting information from more than 10 systems and build real-time system dashboard, that enables the business owners to take corrective actions against any SLA violation. The Solution is built using Java Spring framework, ReactJS, and deployed on their local Datacentre

Responsibilities:I was working as a consultant at Ericsson on CBiO project for Ooredoo company and I was responsible for maintaining and monitoring the performance, integrity and security of the Oracle databases, RAC with ASM on Solaris operating system. Also, I'm in charge of managing Information Security planning and setting up the overall Access Management.- Working closely with clients to understand their needs.- Establishing the overall success criteria for a project, including; time, cost, technical and performance parameters.- Mapping out conceptual database design to physical implementation.- Developing, managing and testing backup and recovery plans.- Prepare ATS, ATR documents for all BSCS servers and LLD documents for BSCS databases.Projects:- CBiO Ooredoo project.- Migrate the DB from Sun storage to EMC VN.

Responsibilities:I was working as a consultant at Ericsson on CBiO project for Zain company and I was responsible for maintaining and monitoring the performance, integrity and security of the Oracle databases RAC with ASM on Solaris operating system. Also, I'm in charge of managing Information Security planning and setting up the overall Access Management.- Managing client issues related to projects.- Coordinating and managing all project activity & ensuring project deliverables are achieved to plan.- Mapping out conceptual database design to physical implementation.- Developing, managing and testing backup and recovery plans.- Preparing project plans, procedures and method statements.- ATS, ATR documents for all BSCS servers and LLD documents for BSCS databases.Projects:CBiO Zain project.

working at MTN as Database Administrator as outsourcing for MTN Telecomfor all IT division databases:1. Billing Department ( BSCS , Moneta , Nikira , Netprov , … ) :Perform databse tuning and performance monitoring esspichaly for BSCS db.Genarate BSCS dump via DBEXTRACT tool.Spliting UDR tables of RTX db.Archiving the big and main tables on BSCS like (TICKLER_RECORDS , PR_SERV_STATUS_HIST) and archive payment tables (ORDERHDR_ALL , CASHRECEIPTS_ALL , CASHDETAIL)2. IN Department ( UTSDB , INCMD , VOMS , …) :Perform database tuning and performance monitoring esspichaly for CMD.Loading voucher.3. Application Department ( VAS , BIB , PORTAL , …)Perform databse tuning and performance monitoring esspichaly for VAS.My responsibilities are• Installation, configuration and upgrading of Oracle server software and related products • Establish and maintain sound backup and recovery policies and procedures • Implement and maintain database security (create and maintain users and roles, assign privileges)• Download and apply Oracle patches.• Perform database tuning and performance monitoring • Perform application tuning and performance monitoring • Plan growth and changes (capacity planning) • Work as part of a team and provide 7x24 support when required • Interface with Oracle Corporation for technical support.Projects:- Migration Database of billing system: from BSCS7 to BSCS_IX.- Migration Roaming Database: from 8i to10g.- Implement Data Guard database: for all databases.- Implement BIB Business Intelligent project: with (RAC 11.2.0.2,ASM, secure backup, Oracle Streaming

working at Syriatel Telecom as Prepaid Support I was responsible for all development issues of Prepaid Management System database.My development responsibilities were:• Writing & Tuning SQL queries.• Writing Procedures, Functions, Triggers, and packages.• Designing Reports using Oracle Report Builder.Projects:PrePaid Management System PPMS: the system is used to manage all business requirements for PrePaid GSM Lines.Free Migration Project: the system is used for migration lines from post to pre and pre to post.Awards: The Management of MIS Department very appreciative of: - My excellent service and dedication in resolving the Voucher System Pending issues. - My excellent service and hard work in the development of PPMS (PrePaid Management System) - My hard work in finalising the stock process - My excellent work in developing the free migration system.