Mamta Achari Email and Phone Number
At bp, our customer service team thrives on excellence, leveraging my expertise in CRM to enhance client satisfaction and streamline communications. The role at The Amazing Baby Company honed my skills, where meticulous order management and responsive support via Zendesk were key to our success.Currently, I am expanding my knowledge through an MBA at UBSS Australia, aligning academic insights with practical experience. My dedication to continuous learning and customer-centric approach drives me to contribute to a team that values innovation and exceptional service delivery.
Baker Heart And Diabetes Institute
View- Website:
- baker.edu.au
- Employees:
- 444
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People Experience OfficerBaker Heart And Diabetes InstituteDandenong South, Vic, Au -
Customer Service RepresentativeBp Apr 2023 - PresentAustralia -
Customer Service & Administration OfficerThe Amazing Baby Company Aug 2022 - Apr 2023• Upload customer orders in SAGE.• Respond to customer enquiries on Zendesk. • Upload customer orders from shopify.• Upload Qantas orders on SAGE.• Update tracking information on shopify for customer.• Update Qantas tracking information on Qantas website. -
Client Service AdministratorDavid Han & Associates Oct 2021 - May 2022New Zealand• Provide office and administrative support.• Email clients to obtain additional tax information required by theaccountant to prepare tax returns.• Respond to client’s general queries and tax related queries.• Prepare and send client tax correspondence.• Liaise with third parties such as suppliers and vendors via emailto obtain additional tax information on behalf of clients.• Any other task the firm might reasonably request.• Assists other staff as required from… Show more • Provide office and administrative support.• Email clients to obtain additional tax information required by theaccountant to prepare tax returns.• Respond to client’s general queries and tax related queries.• Prepare and send client tax correspondence.• Liaise with third parties such as suppliers and vendors via emailto obtain additional tax information on behalf of clients.• Any other task the firm might reasonably request.• Assists other staff as required from time to time.• Xero Advisor and Payroll certification. Show less -
Administrator-Talent Aquisition & Hr PartnershipsFiji National University Jan 2020 - Apr 2021Suva, Western, Fiji• Provide advice and guidance to manager talent and acquisitionabout recruitment related issues.• Prepare and communicate offer letters and contracts to newemployees and existing employees.• Consulting with departments to implement the HR policy andprocesses.• Participate in meetings, investigations and consultations.• Coordinate background screening (e.g. police, and medicalclearance check, etc.) for short-listed candidates.• Facilitate advertisements… Show more • Provide advice and guidance to manager talent and acquisitionabout recruitment related issues.• Prepare and communicate offer letters and contracts to newemployees and existing employees.• Consulting with departments to implement the HR policy andprocesses.• Participate in meetings, investigations and consultations.• Coordinate background screening (e.g. police, and medicalclearance check, etc.) for short-listed candidates.• Facilitate advertisements, expatriate work permit application.• Updating, maintaining and auditing of personal data for all theemployees.• Engage in developing, utilising and maintaining HR systems andcontrols for tracking HR-related processes and project initiatives.Examples include using UIMS (University Integrated Management System) databases and dashboards to track compensation andbenefits data and employment records for planning, reporting and compliance.• Checking Passports and ID Cards to validate expatriate’s right towork in Fiji. Show less -
Administrator - People Performance And DevelopmentFiji National University May 2019 - Dec 2019Suva, Western, Fiji• Process medical insurance queries.• Participate in meetings, investigations and consultations.• Maintain record database for the department.• Organize training and development workshops for new andexisting staff• Facilitate employee on-boarding and off boarding for theuniversity.• Prepare Employment Relations reports.• Manage logistics and coordinate training/ workshops.• Answer general inquiriesrelating to performance, promotions andtraining.•… Show more • Process medical insurance queries.• Participate in meetings, investigations and consultations.• Maintain record database for the department.• Organize training and development workshops for new andexisting staff• Facilitate employee on-boarding and off boarding for theuniversity.• Prepare Employment Relations reports.• Manage logistics and coordinate training/ workshops.• Answer general inquiriesrelating to performance, promotions andtraining.• Coordinate team meetings, project meetings, and conferencecalls Show less
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Payroll ClerkSigatoka Electric Limited Sep 2018 - Feb 2019Sigatoka• Submit FNPF/ PAYE files.• Managed payroll for 100+ employees, ensuring timely payments.• Participate in meetings, investigations and consultations.• Verify timesheets/ hours;• Update, maintain and audit of personal data for all theemployees.• Process weekly/ bi monthly/ monthly pay;• Employee leave management;• Process recruitment and selection.• Facilitate employee confirmation letters;• Document management;• Compile activity report on a weekly… Show more • Submit FNPF/ PAYE files.• Managed payroll for 100+ employees, ensuring timely payments.• Participate in meetings, investigations and consultations.• Verify timesheets/ hours;• Update, maintain and audit of personal data for all theemployees.• Process weekly/ bi monthly/ monthly pay;• Employee leave management;• Process recruitment and selection.• Facilitate employee confirmation letters;• Document management;• Compile activity report on a weekly basis;• Attend to payroll and HR queries;• Deal with general HR issues such as annual leave, bereavement,maternity, paternity, flexible working requests, timesheets, etc.on a daily basis• Knowledge of GCT Payroll. Show less
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Temporary Officer-HrLand Transport Authority - Fiji Jul 2018 - Sep 2018Valelevu• Appoint interview panel members• Attend to recruitment queries.• Facilitate job advertisements, creating job descriptions and personal specifications and reviewing jobapplications (CV, cover letter and application form) for short-listing suitable candidates.• Contact shortlisted candidates for interviews/job tests.• HR secretariat in longlist/shortlist.• Conduct reference checks, compile panel reports and staff selection reports.• Prepare and communicate offer… Show more • Appoint interview panel members• Attend to recruitment queries.• Facilitate job advertisements, creating job descriptions and personal specifications and reviewing jobapplications (CV, cover letter and application form) for short-listing suitable candidates.• Contact shortlisted candidates for interviews/job tests.• HR secretariat in longlist/shortlist.• Conduct reference checks, compile panel reports and staff selection reports.• Prepare and communicate offer letters and contracts to new employees and existing employees.• First point of contact for any Human Resources issues.• Facilitate appointment letters and employee confirmation letters.• Co-ordinate with external panel with regards to recruitment, e.g. Accident Compensation Commission,Fiji (ACCF), Water Authority Fiji, Ministry of Lands and Mineral Resources, Ministry of Transport andInfrastructure, Fiji Police.• Assist in Effective Job Application Training prepared by the HR team.• Coordinate with advertisement agencies.• Send out regret and offer letters.• Update, maintain and audit of personal data for all the employees.• Participate in meetings, investigations and consultations.• Knowledge of the open merit recruitment and selection.• Knowledge of link technologies back office and online recruitment portal.• Administer logistics for training.• Allocate temporary relieving officers’ and attaches according to respective regions and department’sneeds.• Participate to represent the authority at Careers/Jobs Expo organized by universities in Fiji. Show less -
Acting Human Resources Officer-Recruitment & SelectionLand Transport Authority - Fiji May 2018 - Jul 2018Valelevu• Appoint interview panel members• Attend to recruitment queries.• Facilitate job advertisements, creating job descriptions and personal specifications and reviewing jobapplications (CV, cover letter and application form) for short-listing suitable candidates.• Contact shortlisted candidates for interviews/job tests.• HR secretariat in longlist/shortlist.• Conduct reference checks, compile panel reports and staff selection reports.• Prepare and communicate offer… Show more • Appoint interview panel members• Attend to recruitment queries.• Facilitate job advertisements, creating job descriptions and personal specifications and reviewing jobapplications (CV, cover letter and application form) for short-listing suitable candidates.• Contact shortlisted candidates for interviews/job tests.• HR secretariat in longlist/shortlist.• Conduct reference checks, compile panel reports and staff selection reports.• Prepare and communicate offer letters and contracts to new employees and existing employees.• First point of contact for any Human Resources issues.• Facilitate appointment letters and employee confirmation letters.• Co-ordinate with external panel with regards to recruitment, e.g. Accident Compensation Commission,Fiji (ACCF), Water Authority Fiji, Ministry of Lands and Mineral Resources, Ministry of Transport andInfrastructure, Fiji Police.• Assist in Effective Job Application Training prepared by the HR team.• Coordinate with advertisement agencies.• Send out regret and offer letters.• Update, maintain and audit of personal data for all the employees.• Participate in meetings, investigations and consultations.• Knowledge of the open merit recruitment and selection.• Knowledge of link technologies back office and online recruitment portal.• Administer logistics for training.• Allocate temporary relieving officers’ and attaches according to respective regions and department’sneeds.• Participate to represent the authority at Careers/Jobs Expo organized by universities in Fiji. Show less -
Temporary Officer-HrLand Transport Authority - Fiji Oct 2017 - May 2018Valelevu• Appoint interview panel members• Attend to recruitment queries.• Facilitate job advertisements, creating job descriptions and personal specifications and reviewing jobapplications (CV, cover letter and application form) for short-listing suitable candidates.• Contact shortlisted candidates for interviews/job tests.• HR secretariat in longlist/shortlist.• Conduct reference checks, compile panel reports and staff selection reports.• Prepare and communicate offer… Show more • Appoint interview panel members• Attend to recruitment queries.• Facilitate job advertisements, creating job descriptions and personal specifications and reviewing jobapplications (CV, cover letter and application form) for short-listing suitable candidates.• Contact shortlisted candidates for interviews/job tests.• HR secretariat in longlist/shortlist.• Conduct reference checks, compile panel reports and staff selection reports.• Prepare and communicate offer letters and contracts to new employees and existing employees.• First point of contact for any Human Resources issues.• Facilitate appointment letters and employee confirmation letters.• Co-ordinate with external panel with regards to recruitment, e.g. Accident Compensation Commission,Fiji (ACCF), Water Authority Fiji, Ministry of Lands and Mineral Resources, Ministry of Transport andInfrastructure, Fiji Police.• Assist in Effective Job Application Training prepared by the HR team.• Coordinate with advertisement agencies.• Send out regret and offer letters.• Update, maintain and audit of personal data for all the employees.• Participate in meetings, investigations and consultations.• Knowledge of the open merit recruitment and selection.• Knowledge of link technologies back office and online recruitment portal.• Administer logistics for training.• Allocate temporary relieving officers’ and attaches according to respective regions and department’sneeds.• Participate to represent the authority at Careers/Jobs Expo organized by universities in Fiji. Show less -
Human Resource Administrative Assistant(Attachè)Airports Fiji Limited Jan 2017 - Oct 2017Namaka Nadi, Fiji Islands• Facilitate logistics for recruitment (longlist/shortlist/interviews).• Staff orientation.• Support the Executive Chairman’s Assistant.• Attend to external calls, employee queries and emails.• Facilitate employee confirmation letters, attachment approval and extension letters.• Maintain staff movement record (promotion, resignation, termination, new appointment andtemporary engagement)• Maintain Human Resource Information System (HRIS) and manual vacancy files.•… Show more • Facilitate logistics for recruitment (longlist/shortlist/interviews).• Staff orientation.• Support the Executive Chairman’s Assistant.• Attend to external calls, employee queries and emails.• Facilitate employee confirmation letters, attachment approval and extension letters.• Maintain staff movement record (promotion, resignation, termination, new appointment andtemporary engagement)• Maintain Human Resource Information System (HRIS) and manual vacancy files.• Distribute new uniforms to employees.• Assist new and existing employees with employment contracts.• Provide administrative and logistical support during competitions such as the Airports Fiji Limited (AFL)artwork competition. Show less
Mamta Achari Skills
Mamta Achari Education Details
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Master Of Business Administration - Mba -
The Learning ProfessionalsBusiness Administration And Management, General -
Entrepreneurship/Entrepreneurial Studies -
Fiji National UniversityHuman Resource Management & Industrial Relations/Management -
Tilak High School
Frequently Asked Questions about Mamta Achari
What company does Mamta Achari work for?
Mamta Achari works for Baker Heart And Diabetes Institute
What is Mamta Achari's role at the current company?
Mamta Achari's current role is People Experience Officer.
What schools did Mamta Achari attend?
Mamta Achari attended Ubss Australia, The Learning Professionals, Fiji National University, Fiji National University, Tilak High School.
What skills is Mamta Achari known for?
Mamta Achari has skills like Microsoft Office, Customer Service, Management, Microsoft Excel, Leadership, Microsoft Word, Microsoft Powerpoint, Research, Training, Sales, Social Media, Team Building.
Who are Mamta Achari's colleagues?
Mamta Achari's colleagues are Iska Carmichael, John Greenwood, Medini Reddy, Natasha Patel, Tingting Wang, Malathi Dona, James Wang.
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