Mamta Sharma Email and Phone Number
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18 years’ experience in cross functional activities in managing KPO/BPO bulk & Leadership hiring , resourcing , business development , sales , customer service , admin & operations End to End recruitment lifecyclemanagement from budgeting to delivery. Expert in setting up recruitment process, systems and procedures. Created Talent mapping strategies and market intelligence. Capable of delivering within stringent TAT and as per client expectations. Expert in maintaining low cost hiring model within budget utilizing the right channel mix. Expertise in Talent Acquisition, People Management, Vendor management, Strategic hiring for large business assignments – volume & lateral hiring. An enterprising leader with strong analytical, problem solving & organisational abilities with experience in driving change management and leading large teams. Managed high volume and high pressure target oriented roles, right from being an individual contributor to leading and managing large teams located across the country. Expertise in transferring the best HR practices and right fitment during new company acquisition Specialize in making strategy to hire best talent from IIM’s and other premium B schools Expert in designing workflows – online HR Desk , forecast hiring model , Application tracking system, Recruitment management system
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Tag LeadDbs Bank Jan 2019 - PresentMumbai Area, India -
Talent AdvisorDbs Bank Jul 2017 - Dec 2018Mumbai Area, India -
Dgm - Talent AcquisitionCapita India Jun 2015 - Sep 2016Mumbai Area, India• Strategic planning , budgeting , & delivery of required manpower for PAN India• Optimized process to increase the recruitment & on boarding efficiency• Cost management , Stakeholder management & Vendor management• Initiated Campus hiring from premier institutes• Introduced vendor strategy during bulk hiring / project hiring• Green belt project initiated for increasing employee reference contribution in the channel mix• Lateral & Leadership hiring• Managing Team of 25 recruiters spread across Mumbai, Pune & BangaloreAchievements:• CPH reduced by 40%• Introduced campus hiring program from IIM’s & other Tier 1 institutes and On boarded management trainees as operations manager• Multiple batches on boarded before time and enabled revenue generation much before than planned by business by forecast hiring process• No non compliance on recruitment during various audits ( internal & external)• Train to hire model introduced ensuring availability of trained candidate pool• Revamped and reengineered the entire TA process. -
Associate Program Manager - RecruitmentEclerx Services Limited Jul 2008 - Jun 2015Airoli• Managing entire recruitment life cycle from projections till on-boarding at all levels and ensure process adherence • Vendor Management, rate negotiation and finalization and monitor vendor performance.• Consistently delivering as per defined SLA’s.• Coached and mentored team of 40 Across Mumbai,Pune & Chandigarh• Leading weekly updates with Sr. Operation managers and Vertical Heads to keep them updated on various recruitment initiatives• Involved in other HR areas with the respective HR manger for PCMM certification, Salary benchmarking, talent engagement, communication forums, designing & liaising with IT team for conceptualizing & enhancement of the internal software, designing media plans for recruitment drives and job fairs.• Monitor the recruitment dashboard and provide MBR & QBR data to the Analytics team.• Primary contact for attending Client audits.• Individually worked on projects like early attrition, quality of hire , staffing manual, incentive model Driving employee reference program.• Managed Campus hiring program( graduates & B School)Achievements:• Highest no. of hires in eClerx history - 1347 FTE in a quarter • Recruitment team attrition was minimal.• Designed , created and implemented the HR Desk • Designed robust recruitment mechanism which was identified as one of the most efficient process with no gaps during the audits of PCMM 3 certification.• Successfully implemented and managed the forecast attrition hiring model.• Implemented Online aptitude + personality tool to ensure better quality of hire• Redesigned the recruitment TAT model• Maintained 96% delivery rate.• Created all recruitment related policies & documents – Rehire Policy , Staffing manual , Various SOP’s , Vendor management , Offer checklists , SAMPARK policy (ERA).• Successfully implemented eClerx TA practice and policies in the acquired company(Agilyst) at Chandigarh -
Group Manager - ConsultingAbyss & Horizon Consulting Pvt. Ltd Apr 2004 - Jul 2008Abyss & Horizon is a respected leader in the staffing industry. The organization maintains firmly established relationships with some of the nation's most prestigious companies. Abyss & Horizon is well known for its temporary and direct placements.• Business Generation - Handling Major Client Accounts(IBM , Accenture , Hexaware , iGate , Lehman) with respect to achieving business targets(through Direct Hire and Sub Contracting)• Client Relationship Management and Employee / Team management• RMG / Resource Management (Relationship Management -Onsite Consultants Queries)• Re-sourcing for clients and also managing Internal Recruitment Process• Payment Collection• Assisting the Account Managers to achieve their set targets• Cross Team Support• Reviving potential dead clients • Business Induction (New Employee)• Leave’s & Employee GrievancesAchievements: • Introduced prestigious new clients – IBM , Accenture , iGate , TCS , SAP LABS , Lehman Brothers , Globeop & NSE.IT • Two promotions in 3 years From Account manager to Business Manager and then Group Manager
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Asst. Manager - RecruitmentNetbusiness Solutions Sep 2003 - Apr 2004NetBusiness Solutions (I) Ltd (NBS) is a growing Software Solutions and Service company . It provides an interlocking suite of services, dedicated to leveraging the management of people, processes and technology. NBS is a single-solution provider from design through deployment thus lowering costs, improving performance and gaining competitive advantage.- Responsible for servicing one time recruitment and Contract positions for Clients like - Cap Gemini Ernst & Young , Accenture , Trigyn Technologies Ltd .- Screening , Short listing profiles as per the clients requirement - Telephonic/ Personal Interaction with potential recruits to ascertain their suitability and get preliminary information regarding salaries, availability etc.- Submittal of short listed profiles to client & arranging interview (personal / Telephonic)- Negotiating on salaries and freezing on the same as per the Client Offer- Interacting with client on a daily basis to get updates on the status of resources as well as new requirements.- Monitoring online applications and regularly adding profiles to resource database by online search, networking , head hunting and referrals.- Introduced new clients like ICICI Infotech(now 3i Infotech) , Hexaware , I-Flex Solutions and IRIS- MIS
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Hr ExecutiveAdvance Computer Services Limited Feb 2003 - Sep 2003Advance Computer Services Limited ( ACS) is a 27 year old IT company having it's offshore delivery center at Mhape, Navi Mumbai. It has a US affiliate - ACS International Resources, Inc. (An INC. 500 company four consecutive times) based out of Delaware and North Ireland, U.K .- Managing end to end cycle of hiring for internal projects - Hiring for IBM as a third party vendor- Other HR and Admin activities- Achievements:Successful in recruiting professionals on various skills, including SAP, Java, Mainframe technologies , within the stipulated deadline. Prepared the Employee Handbook.
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Office ManagerAllied Computer Industries (India) Pvt. Ltd (Aci Apr 1999 - Jan 2003UK based firm manufacturing Notebook Computers.Co-ordinating with departments and managing admin related matters and maintaining Stock.Responsible for dispatching laptops , Branch office Co-ordination , Maintaining Customer database and proactively interacting with them. Front line enquiry support (Emails) & After Sales Service
Mamta Sharma Skills
Mamta Sharma Education Details
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Bachelor Of Commerce (B.Com.)
Frequently Asked Questions about Mamta Sharma
What company does Mamta Sharma work for?
Mamta Sharma works for Dbs Bank
What is Mamta Sharma's role at the current company?
Mamta Sharma's current role is Talent Acquisition Lead at DBS Bank.
What is Mamta Sharma's email address?
Mamta Sharma's email address is ma****@****a.co.uk
What schools did Mamta Sharma attend?
Mamta Sharma attended University Of Mumbai.
What skills is Mamta Sharma known for?
Mamta Sharma has skills like Management, Program Management, Talent Acquisition, Sourcing, Technical Recruiting, Performance Management, Vendor Management, Mis, Team Management, Business Development, Talent Management, Employee Relations.
Who are Mamta Sharma's colleagues?
Mamta Sharma's colleagues are Zin Win, Tushar Garg, Shahbaz Khan, Muralidhar P, Zhi Wei Neo, Benjamin Seah, Jecar Mark Sahilan.
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