Mohammad Abdullah Al Mamun Email & Phone Number

Noakhali District, Chattogram, Bangladesh

By adopting new operational strategy, customer satisfaction shoot up by 30% and a 20% increase in overall branch efficiency.Develope relationships with the local business community and executed marketing (In house and customer door) that increased branch revenue by 20% over a six-month period.Manage and develope a team of 11 employees,enhancing their sales techniques and interpersonal skills.Streamlined financial transaction processes, reducing transaction times by 15% and improving accuracy by 20% ensuring compliance with all applicable banking regulations.Process and prepare weekly,monthly and quarterly operational reports and maintain corresponding with regional and head office authority.

Bangladesh

LC opening/amendment/cancellation,Lodgment of documents and settlement of payment.Maintained communication, Preparation and timely submission of all statements & returns, Inclusive knowledge about ICC publicationsReceived export related documents.Monitore all outstanding,matured L/Cs and overdue FDBCs/LDBCs.Issued all certificates - Proceed Realization Certificate (PRC), TT Receipt, Proper SWIFT operation.

Feni District, Chattogram, Bangladesh

Disbursed loan averaging 15+ loans per year that totaled $0.5M in financing resulting in a 30% increase in revenue.Created quality asset by mortgage land or residence for continuous loan.Met with applicants to obtain information for loan applications, verify and compile copies of applicants' credit histories,financial statements, and other financial information.Analyzed potential loan markets to develop prospects for new loans.Promoted from junior officer to Officer and Awarded Employee of the Zone in 2020.

Feni District, Chattogram, Bangladesh

I was responsible for overseeing the day-to day operations and management of the bank’s general banking activities.Ensured efficacious delivery of high-quality customer service,compliance with regulatory requirements,and achievement of the bank’s financial objectives.Implemented and monitored controls to safeguard the organization’s assets and prevented fraudulent activities..Collaborated with other departments to identify and address customer needs,resolved operational challenges and improved bank’s business performance.Maintained up-to-date knowledge of the financial products,services,and processes offered by the bank and keep the staff informed.Developed and implemented strategies to attract and retain customers,identify cross-selling opportunities,and achieve the bank’s revenue targets.

Feni District, Chattogram, Bangladesh

Maintained seamless branch operation and ensured better customer service through smooth functioning of daily banking operations.Opening of all types of account,account closing,fund transfer,handling security paper,Internet/online banking services.Checking KYC,card service,Issue DD/PO and other services instructed by BMExplore potential customers and markets,try to fill up the targets set up by management.

Master Of Science - Ms, Zoology/Animal Biology, 3.48

Bachelor Of Science - Bs, Zoology/Animal Biology