Md Al Mamun

Md Al Mamun Email and Phone Number

Associate System Engineer @ BRAC-Aarong | DevOps Learner | RHCSA® | MTCNA® | CCNA | Linux Enthusiast @ BRAC-Aarong
dhaka, bangladesh
Md Al Mamun's Location
Dhaka, Bangladesh, Bangladesh
About Md Al Mamun

I am an accomplished IT System Engineer with over 6 years of experience in managing and optimizing IT infrastructure, system support, and operations for both Linux and Windows environments. My expertise spans a wide range of technologies, ensuring robust and efficient systems that align with business objectives. At Aarong, I support IT operations across head office and branch locations, offering end-to-end support for desktops, servers, networks, and applications.Certified as a Linux System Administrator (RHCSA®) and holding additional certifications like MTCAN®. I am experienced in installing and maintaining Linux servers, handling package management, configuring web servers like Apache, and deploying monitoring tools like Zabbix and Nagios. Additionally, I manage databases such as MariaDB, MySQL, and MongoDB, and have practical experience in container technologies.Key Skills & ExpertiseIT Operations Management: Task delegation, asset management, end-user support, and process optimization.Linux/Windows System Administration: Server setup, configuration, scripting, upgrades, and package management (RPM/YUM).Network Administration: Troubleshooting, VPN setup, firewall management, and IP/CCTV systems.Web & Monitoring Tools: Expertise in Apache, Tomcat, Zabbix, and Nagios for system health monitoring.Database & Containers: Managing MySQL, MariaDB, MongoDB; working with Docker containers.Windows Support: Print server management, Office 365, Outlook troubleshooting, and MFP device support.End-User Support: Remote and onsite support for desktops, routers, printers, and other IT assets.Security & Compliance: SELinux, SSH, firewall management, and system hardening.Collaboration & Leadership: Partnering with engineers and senior management to drive infrastructure improvements."'I believe in the quality of work rather than the quantity of work"'.Contact Me to help YouEmail: mamunis.cse@gmail.com

Md Al Mamun's Current Company Details
BRAC-Aarong

Brac-Aarong

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Associate System Engineer @ BRAC-Aarong | DevOps Learner | RHCSA® | MTCNA® | CCNA | Linux Enthusiast
dhaka, bangladesh
Website:
aarong.com
Employees:
686
Md Al Mamun Work Experience Details
  • Brac-Aarong
    Associate System Engineer | Information Technology
    Brac-Aarong Dec 2021 - Present
    Aarong Centre | 346 Tejgaon I/A, Dhaka-1208, Bangladesh
    At BRAC - Aarong, I am currently serving as an Associate System Engineer.BRAC - Aarong is one of Bangladesh's largest fashion retail chains under the umbrella of one of the world’s largest NGOs. Aarong plans to launch an international e-commerce site to serve global markets and is looking to expand to more cities domestically and internationally.My Accomplishments include -• Linux server installation and configuration as per requirements.• Windows installation, configuration, network print servermanagement, and Database monitoring.• Ensure the smooth operation of IT equipment and services at AarongHead Office and branches. Provide remote and end-user support fordesktops, laptops, routers, scanners, printers, and other assetsaccording to company IT policy.• Microsoft Outlook installation, configuration, data archiving,troubleshooting, and Office 365 account management.• Working with the Network Team on basic network troubleshooting,network cabling, VPN client installation and configuration, and deployingvarious types of IP and CCTV cameras.• Provide Windows antivirus-related support, dashboard monitoring, andproblem resolution.• Installing, configuring, monitoring, and troubleshooting MFP devices.• Manage ticketing software, handle customer support calls/emails, documentcomplaints, provide remote support, monitor services, operate various services, andcreate reports.• Provide regular reports to management on overall IT services and communicate withvendors according to the organization’s needs.• Collaborate with HR to process employee exits and revoke access for resigned staff.
  • Brac It Services Limited
    Junior It Support Engineer
    Brac It Services Limited Dec 2019 - Nov 2021
    House # 115, Road-5, Block # B. Niketan Society, Dhaka 1208
    At BRAC IT Service Ltd, I performed responsibilities as a Junior Support Engineer.BRAC IT Service Ltd provides digital solutions to solve business challenges using human-centered design, hybrid methodology, future-proof technologies, and best practices.Accomplishments include -•Provided extensive support to the VIP personnel of BRAC.•Helped with all the installation & operating system troubleshooting.•Managed zoom & webinar related central accounts.•worked with excellence in VMWare or equivalent technologies.•Resolved ERP ticketing software & call center centric problems.•Monitored vendors for quality service and price through standard purchasing specifications.•Managed and assisted IT lab and updated IT inventory.•Configured softphones and synchronized with IP phone server.•Microsoft Outlook & Office 365 installation, configuration & troubleshooting for MAC users.•Network troubleshooting, network maintenance & network cabling.
  • Smart Printing Solutions Ltd.
    It Assistant | Information Technology
    Smart Printing Solutions Ltd. Nov 2018 - Dec 2019
    House- 53, Road- 06, Block- C, Niketon, Gulshan , Dhaka-1212
    At Smart Printing Solutions Ltd, I fulfilled obligations as an IT assistant. Smart Printing Solution Ltd (SPSL) is a Bangladesh based company, It sets a strong example for technology, the environment and imagining new ways to make work is fulfilling.Accomplishments include -•I served computer interfacing, special networking support for printing technologies.•Configured hardware,applications & operating system related hindrances.•Provided technical support to clients.•Lead several projects.•Worked on Y-Soft software management.

Md Al Mamun Education Details

  • European University Of Bangladesh
    European University Of Bangladesh
    Computer Science And Engineering (Cse)
  • Rangpur Polytechnic Institute (Rpi)
    Rangpur Polytechnic Institute (Rpi)
    Computer Technology
  • Sunflower School And College, Saidpur - Nilphamari
    Sunflower School And College, Saidpur - Nilphamari
    Commerce

Frequently Asked Questions about Md Al Mamun

What company does Md Al Mamun work for?

Md Al Mamun works for Brac-Aarong

What is Md Al Mamun's role at the current company?

Md Al Mamun's current role is Associate System Engineer @ BRAC-Aarong | DevOps Learner | RHCSA® | MTCNA® | CCNA | Linux Enthusiast.

What schools did Md Al Mamun attend?

Md Al Mamun attended European University Of Bangladesh, Rangpur Polytechnic Institute (Rpi), Sunflower School And College, Saidpur - Nilphamari.

Who are Md Al Mamun's colleagues?

Md Al Mamun's colleagues are Tasmin Chowdhury, Shakil Khan, Monir Uz Zaman/aarong/brac, Tanjila Sardar, Noyronjana Chakma, Rajib Kundu, Muketur Rahman.

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