Customer Supply ChainLeading the Customer Supply Chain team managing the order to cash (O2C) process for 130+ traditional and modern trade customers spread across Pakistan amounting to USD 700 Mio sales of F&B, Water and Infant Nutrition products whilst maintaining a customer order fulfillment level of 99%+.Driving Nestlé’s Customer Centricity agenda in Pakistan by focusing on downstream collaboration and enhancement of customer capabilities in operations, infrastructure, planning and performance management.Utilizing advanced analytics and forecasting for optimizing replenishment-based order planning in a traditional trade dominated and increasingly volatile retail universe to deliver distributor stock availability of 93%.Partnering with local and international modern trade customers for ensuring on-shelf availability of 98% throughout the year.

Physical LogisticsLed Nestlé Pakistan’s largest distribution center, spread across 4 sites and covering a total area of 330,000 sq. ft. with a team of 170+ permanent employees handling inbound, storage and outbound operations for F&B, Water and Infant Nutrition finished goods worth USD 600 Mio per annum.12% reduction in distribution expenses and 96% on-time delivery enabled through distribution network redesign (DNR), optimized resource planning, automation and productivity enhancement initiatives.Sustainability and workplace safety enhanced through various process remapping and digitization initiatives which helped to reduce plastic and paper usage by 40% and enforce man-machine segregation on the shop floor.

Demand & Supply PlanningManaged Pakistan Market's supply forecasting and planning for All-Purpose Dairy, Tea Enhancement, Dairy Nutrition Solutions and Nestlé Professional's Dairy portfolio at the strategic and operational levels which included business scenario planning, new product launches and production/warehousing capacity planning.Enabled sustained delivery of the highest customer order fulfilment rate (99.6%) with the lowest inventory level (12 days) across Asia/Oceania/Africa zone.Developed and implemented Pakistan Market's milk sourcing strategy which ensured optimized utilization of 380,000 tons of fresh milk and 9,000 tons of imported dairy powders per annum across two factories and three businesses thereby helping the organization sustain profitable growth.Participated in development and deployment of simplified monthly business planning (MBP) cycle in Pakistan Market which enacted "one number principle", planning agility, scenario-based discussions and robust decision making across the organization and helped deliver the highest demand planning accuracy (DPA) of 91% in Asia/Oceania/Africa zone.

Demand & Supply PlanningManaged Pakistan Market's supply forecasting and planning for Juices, Coffee, Infant Nutrition, Food and Nestlé Professional's Non-Dairy portfolio at the strategic and operational levels which included business scenario planning, new product launches and production/warehousing capacity planning.Optimized finished goods stock covers of Juices and Infant Nutrition portfolios which helped improve availability whilst reducing working capital and warehousing requirements.

Corporate ProcurementLed the Procurement Excellence agenda in Pakistan Market which included Goal Alignment, Learning & Development, Business Analytics, Business Continuity Planning (BCP), process optimization, deployment of new procurement solutions, and management of SAP procure-to-pay (P2P) process.Coordinated the Market’s Responsible Sourcing program which was rated as the best in Asia/Oceania/Africa zone in 2016.Project Manager and Subject Matter Expert for the deployment of the standardized procurement model (PA 2.0) and source to pay (S2P) flow optimization programs which included introduction of new tools and processes, organizational restructuring and transition to above market centers of competence and scale based in Malaysia, Egypt and Ukraine.

Corporate Procurement

Sales | Supply Chain | Technical | Marketing

Asset Finance & Leasing Solutions

Demand Planning, Supply Chain

Planning and management of web-based projects. This included managing resources such as web developers, designers and technical writers as well as correspondence and coordination with foreign and local clients.

Project management and execution of new software deployments, identifying and resolving software product problems, incident management, content writing, documentation and liaising with clients.

Business development, project management and marketing of social media games and applications. This included working in collaboration with other game development studios such as Tintash. During my time at the company, Web Sketchers developed Pakistan's first 3D Flash game on Facebook called 'Fly By'.

International Student Chapter and Computer Society at FAST-NU