Tracy Cheung Email and Phone Number
Portfolio : https://www.tcheungdesign.com**Note: Some project required password, please feel free to message for more info.**With over 5 years of experience in design, my journey began in graphic design and evolved into a specialization in UX/UI design. I excel in creating intuitive and engaging digital experiences that meet both user needs and business goals.I've worked on diverse projects, including an all-in-one business operation platform, a cloud legal portal, a responsive website for an international academy, Microsoft SharePoint for internal business communication, and a food delivery/reservation solution for restaurants. I specialize in analyzing user requirements, transforming them into digital visuals, and ensuring solutions align with company identity and values.I have extensive experience in cross-functional communication, collaborating effectively with clients, developers, and project managers to ensure alignment and successful project delivery. I also lead design review and feedback sessions, refining and improving design outputs.Career Highlights:• Transformed a company website, achieving a 15% increase in page views within six months.• Established a robust design system for the new product "heymate!", benefiting over 15 team members by ensuring consistency and efficiency.• Directed design and data visualization for R&D reports, leading to a 25% increase in user engagement.I am eager to connect and explore potential collaborations!
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Sales AssociateYumo Pro Shop Aug 2024 - PresentVancouver, British Columbia, Canada• Operated Clover POS system to efficiently handle cash, credit card transactions, and customer payments.• Provided personalized product recommendations on sports-related items, increasing sales and customer satisfaction.• Used the inventory system to coordinate and pack online e-commerce orders for pre-scheduled customer pick-ups, ensuring accurate and timely fulfillment.• Encouraged customers to join the loyalty program, contributing to a 10% increase in membership sign-ups.•… Show more • Operated Clover POS system to efficiently handle cash, credit card transactions, and customer payments.• Provided personalized product recommendations on sports-related items, increasing sales and customer satisfaction.• Used the inventory system to coordinate and pack online e-commerce orders for pre-scheduled customer pick-ups, ensuring accurate and timely fulfillment.• Encouraged customers to join the loyalty program, contributing to a 10% increase in membership sign-ups.• Managed backend operations, optimized product displays, and ensured store cleanliness, enhancing the overall in-store merchandising and customer experience. Show less -
Ui/Ux DesignerSynic Software Sep 2022 - Mar 2024Vancouver, British Columbia, Canada• Enhanced user journeys by designing user flows, UI wireframes, and interactive prototypes.• Established and maintained a comprehensive design system, ensuring consistent brand representation.• Led design review sessions with 10+ colleagues, managing tasks and priorities for a team of 2 designers.• Collaborated with 10+ developers on product customizations, providing detailed style guides.• Actively participated in customer feedback sessions, implementing adjustments based on… Show more • Enhanced user journeys by designing user flows, UI wireframes, and interactive prototypes.• Established and maintained a comprehensive design system, ensuring consistent brand representation.• Led design review sessions with 10+ colleagues, managing tasks and priorities for a team of 2 designers.• Collaborated with 10+ developers on product customizations, providing detailed style guides.• Actively participated in customer feedback sessions, implementing adjustments based on insights.• Proposed and developed over 10 web designs, creating structures in Wix, Hubspot, and WordPress.• Revamped the company website, resulting in a 15% increase in page views within 6 months. Show less -
Ux/Ui DesignerKbquest Nov 2020 - Apr 2022Hong Kong Sar• Evaluated project assumptions and user requirements in collaboration with sales and product teams.• Conducted market analysis and facilitated over two research workshops to uncover design insights.• Created journey maps, user flows, and user interfaces for complex cross-platform solutions, considering technical constraints.• Provided detailed design specifications for product implementation and future client maintenance.• Conducted thorough product testing and resolved UX/UI… Show more • Evaluated project assumptions and user requirements in collaboration with sales and product teams.• Conducted market analysis and facilitated over two research workshops to uncover design insights.• Created journey maps, user flows, and user interfaces for complex cross-platform solutions, considering technical constraints.• Provided detailed design specifications for product implementation and future client maintenance.• Conducted thorough product testing and resolved UX/UI issues reported by developers.• Presented and explained design concepts to teams and clients during feedback meetings. Show less -
Ux/ Ui DesignerTofugear Limited Nov 2018 - Mar 2020Hong Kong Sar• Collaborated with sales and business teams to analyze user requirements and define project scope.• Developed detailed user journeys and created cross-platform UI mockups for kiosks, apps, and websites to visualize user flows.• Iterated on designs based on feedback from clients and internal teams, ensuring alignment with project goals.• Led design direction and data visualization for R&D reports, resulting in a 25% increase in user engagement.• Partnered with… Show more • Collaborated with sales and business teams to analyze user requirements and define project scope.• Developed detailed user journeys and created cross-platform UI mockups for kiosks, apps, and websites to visualize user flows.• Iterated on designs based on feedback from clients and internal teams, ensuring alignment with project goals.• Led design direction and data visualization for R&D reports, resulting in a 25% increase in user engagement.• Partnered with external collaborators to create supportive illustrations for the company website.• Designed print and social media visuals for marketing campaigns, including LinkedIn and webinar banners, and backdrops. Show less -
Visual DesignerNowsnapp Mar 2018 - Sep 2018Hong Kong• Collaborated with product owners and design directors to understand and address user needs.• Illustrated over 30 avatar characters and integrated app UI components into the design system.• Presented design concepts to internal stakeholders and marketing managers for feedback and approval.• Developed marketing materials, including logos & branding, banners, brochures, and posters, to support various campaigns.
Tracy Cheung Education Details
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Graphic Design
Frequently Asked Questions about Tracy Cheung
What company does Tracy Cheung work for?
Tracy Cheung works for Yumo Pro Shop
What is Tracy Cheung's role at the current company?
Tracy Cheung's current role is UX/UI Product Designer | B2B | SaaS | Digital Transformation | Retail Omnitech.
What schools did Tracy Cheung attend?
Tracy Cheung attended Falmouth University.
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