Who am I..??I am a subject matter expert in the fields of shipping, freight, trade and logistics with over three decades of experience in the industry covering Commercial and Operations Management within an international and multi-cultural background..I am a skilled business and process strategist capable of creating and transforming strategic plans into workable solutions and benchmarking performance against key operational targets and goals..I am an intrepid troubleshooter combining the knack and know-how of shipping, freight, logistics and supply chain related Process Flows and Design with a strong focus in Business and Data Analytics, Digitalisation, Sales & Marketing and Operations..My core skills include Business Strategy & Planning, Process innovation, Data Management, Digitalisation, Electronic Trade Documentation, Mentoring and Training in the shipping and freight industry.. I am a Certified SAFe® 6 Architect with proven expertise in business architecture, optimizing organizational processes and implementing data-driven measurable metrics to maximize business results..I share my knowledge and experience in shipping and freight with the world in general through my multi-award winning educational resource Shipping and Freight Resource (https://shippingandfreightresource.com/about/).. My motto : SEEK - LEARN - KNOW - GROW and above all, Believe in Yourself..