John Forti Email & Phone Number

Lake Ozark, Mo, Us

Missouri

• vCIO services, Contract and Bid review, Project Management, Network Infrastructure Security Advise organizations on managed service providers (MSP) implementation and other technology matters.• Enable owners to achieve business goals by supplying valuable personal and technical support and actionable recommendations.• Direct technical service offering selection and define client business strategies.• Analyze cost centers, profit centers, business process and deliverables; review profitability by client and sector.• Create efficiencies by increasing rate for revenue generating employees.• Get the most out of PSA and RMM tools; Implement reporting and analysis tools for PSA and RMM.• Oversee organizational transformations across multiple verticals, physical to virtual transitions, network security, change management, policy and procedural modifications and technology department workflow.

Greater St. Louis Area

Acquired by leading regional MSP provider, NetGain Technologies, NCDTech was an MSP and Hosting provider that achieved consistent business growth for more than 15 years. Managed Service Provider • Managed and grew a multi million dollar service and support provider from launch to acquisition; innovative delivery model copied by others.• Reduced client costs by providing outsourced information technology services such as, virtual CIO, tiered support desk, technology architect, operations, process improvement and efficiency expertise.• Client industries included professional services, medical, education, commercial and residential development, corporate holdings companies, high technology, aerospace, filtration, financial, manufacturing, insurance, professional athletes, high net worth individuals, and retail.• Acquired and retained over 150 client organizations across 27 cities and supported users in more than seven countries.• Reduced client costs and improve efficiency by replacing proprietary custom solutions with commercial off the shelf (COTS) technology products.• Consistently achieved 20% annual revenue growth and increases in monthly reoccurring revenue (MRR).• Consistently reduced client IT costs by a minimum 50% by providing outsourced IT and implementing other quantifiable solutions.• Developed policies and procedures, contracts, change management processes and handbooks.• Oversaw strategy, organizational development, compensation, performance reviews and financial reporting.• Hired, trained and mentored Technology, Sales, Human Resources and all other necessary internal functions.• Designed marketing and advertising campaigns for major network commercials, vehicle advertising, print and the web.• Purchased and integrated two local competitors, retained 98% of acquired clients.• Finalist for the 2004 Small Business Administration’s (SBA) “Small Business Person of the Year” award.

Hosting Product• Launched enterprise web hosting service, IIS, LAMP, email, DNS Servers, custom servers for software and database installations. • Hosted websites, MS Exchange Server, POP IMAP email, spam filtration, SQL MYSQL databases, custom applications, dedicated and shared servers and VPN Connectivity.• Traffic tracking and analytics by Web trends and Google Analytics• High profit margins, 99.9% uptime, tier one customer support, Hot replication to collocated facilities

Greater St. Louis Area

Sales Executive, Heavy Equipment