Patrick Johnson Email & Phone Number

Boca Raton, Florida, US

San Francisco, California, US

• Charged with providing clients with support and served as a liaison between customers and the engineering team building responsible for building things out.
• Closely interact with customers to assure project remains on track.
• Maintain communication between customer and engineering team focusing on the design of a consumer-facing Artem Coin application enabling consumers to engage with, learn, and understand Numismatics.

Lewsiville, Texas, US

• Accountable for on and off site customer support/service aligned to sole trial install in a large dairy farm.
• Acted as main point of contact with a local test dairy farm employing installed Company hardware
• Utilized feedback to support in development of feature set that would be available for purchase upon product launch.
• Supported in the raising and closing $11M Series B with Cargill.

• Initially hired as Project Manager and promoted as QA to help ensure product measures up to customer satisfaction.
• Notables: Grew Freemium version of SaaS product from zero to over 4000+ users under 6 months with a team of 3 building marketing campaigns and executing 10+ demos on a daily basis.
• Worked in concert with product team to consistently improve all products based on clients’ market trends.
• Monitored client strength by developing metrics and policies, including technology implementation.
• Banjo Enterprise Usage: Employed software to track Company product in customer live on-air usage; maintained records each time used and curated best examples to showcase product; shared results with executive team..

• Operated, upsold SEM accounts & service for several clients.Notable: Worked directly with client and developers to create an on-line presence for two sister dealerships (NewToyota.com) to track marketing efforts..
• Worked with client’s staff to build and maintain organic and paid search campaigns across health, real estate, and auto industries.
• Procured, trained, and supported client relationships, including identifying upsell opportunities while maintaining a rate of 100% renewal.

• ACCOUNT MANAGER AND PRODUCT DEVELOPMENT
• Managed customer service and client relations for 100+ medical professionals.
• Managed sales cycle from prospecting to closing new business through outbound and upselling efforts.
• Established geo mapping for tracking inbound leads for customers averaging 1000 in leads for multiple customer on a yearly basis.

Bachelor Of Art, Anthropology

Education record

Education record