Customer Experience Manager
Current
Aug 2022 - Present
AeroLeads people directory · profile
Manal Alsaeed Email & Phone Number
Customer Experience Manager
at
Hamat Holding Company
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
Customer Experience Manager
Location
Riyadh, Saudi Arabia
Who is Manal Alsaeed? Overview
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Quick answer
Manal Alsaeed is listed as Customer Experience Manager at Hamat Holding Company, based in Riyadh, Saudi Arabia. AeroLeads shows a matched LinkedIn profile for Manal Alsaeed.
Manal Alsaeed previously worked as Partnership Excellence Senior Officer at Alinma Bank and Branch Manager at Alinma Bank. Manal Alsaeed holds Bachelor'S Degree, English Literature & Translation, 3.76/5 from Qassim University.
Company email context
Email format at Hamat Holding Company
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Hamat Holding Company
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Profile bio
About Manal Alsaeed
Having a strong desire to work hard, willing to become associated with a firm in which I may work to my highest potential. Looking to join a progressive organization and be part of a professional team, seeking new challenges in new areas that helps to achieve a responsible career and enables to develop skills and career path.
Current workplace
Manal Alsaeed's current company
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6 roles
Manal Alsaeed work experience
A career timeline built from the work history available for this profile.
Partnership Excellence Senior Officer
• Preparing SAMA and bank required reports regularly.• Handling and investigating SAMA complaints (SAMACARES) and internal ones to solve them based on customers protection in SAMA regulations.• Highlight regulatory gaps.• Credit advisory and Awareness.• Providing guidelines to the contact center and phone banking.
Sep 2021 - Aug 2022
Branch Manager
• Visiting branch clients.• Leading branch team to achieve targets.• Meeting with branch clients to deliver their needs and assure their satisfaction.• Monitor all branch activities and solve all problems and challenges.• Monitoring branch’s inactive, dormant, OD and suspense account.• Checking the daily reports of branches (Technical and financial errors, applying the policy and procedures).• Correction internal audit findings and assuring not be repeat them.
Sep 2017 - Jun 2021
Customer Service
• Contribute to raising sales at the branch.• Demonstrate competency in branch management.
Sep 2016 - Aug 2017
Deputy Head Of School
Al Wisam International Schools
• Mange the school in general.• Develop the techniques of teaching methods.• Being the supervisor of the unit of quality and development. • Rice the selling of school as the first school in Qassim city
Sep 2015 - Jul 2016
Teaching Assistant & Secretary
Qassim Private College
• Teaching different groups of students, which helps me in dealing with public.• Marking students’ assignments and exams, which develops my ability in reviewing reports.• Review departments reports.• Review systems requirements specifications.• Being the supervisor of the unit of quality and development
Sep 2013 - Jul 2015
13 education records
Manal Alsaeed education
Bachelor'S Degree, English Literature & Translation, 3.76/5
The Certified Islamic Banker Certificate, Banking And Financial Support Services
General Council For Islamic Banks And Financial Institutions (Cibafi)
Service Journey Thinking, Business Administration And Management, General
Human Network International (Hni)
Data Analysis For Contact Center, Business Administration And Management, General
Human Network International (Hni)
Learn Six Sigma For Contact Center, Business Administration And Management, General
Human Network International (Hni)
Find A Way To Say We Can, Business Administration And Management, General
Human Network International (Hni)
Best Practices For Quality Management, Business Administration And Management, General
Human Network International (Hni)
Best Practices For Cx Operations, Business Administration And Management, General
Human Network International (Hni)
Mastering Work Force Management, Business Administration And Management, General
Human Network International (Hni)
Legal Aspects Of Banking Business, Banking Business
Professionals For Human Resources Developments
Money Laundering, Finance, General
Professionals For Human Resources Developments
Administrative Skills For New Mangers, Business Administration And Management, General
Professionals For Human Resources Developments
Problems And Decisions Making, Business Administration And Management, General
Professionals For Human Resources Developments
FAQ
Frequently asked questions about Manal Alsaeed
Quick answers generated from the profile data available on this page.
What company does Manal Alsaeed work for?
Manal Alsaeed works for Hamat Holding Company.
What is Manal Alsaeed's role at Hamat Holding Company?
Manal Alsaeed is listed as Customer Experience Manager at Hamat Holding Company.
Where is Manal Alsaeed based?
Manal Alsaeed is based in Riyadh, Saudi Arabia while working with Hamat Holding Company.
What companies has Manal Alsaeed worked for?
Manal Alsaeed has worked for Hamat Holding Company, Alinma Bank, Al Wisam International Schools, and Qassim Private College.
How can I contact Manal Alsaeed?
You can use AeroLeads to view verified contact signals for Manal Alsaeed at Hamat Holding Company, including work email, phone, and LinkedIn data when available.
What schools did Manal Alsaeed attend?
Manal Alsaeed holds Bachelor'S Degree, English Literature & Translation, 3.76/5 from Qassim University.
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