Manal Hasan Email and Phone Number

• Prepared budget requests, adjustments, funding transfers, and financial analysis.• Analyzed monthly department budgeting and accounting reports to maintain expenditure controls • Assisted project managers and other staff with budget-related issues for the Office of Operations.• Summarized budgets and submit recommendations for the approval or disapproval of funds requests.• PMO - Consumer Planning.• Overall OPEX - Consumer Payment Process.

• Focal point of contact for the external agencies and vendors within STC (if any).• Frequently visit the external agencies to discuss performance, guide them towards improving numbers, address their concerns and share best practices.• Provide professional advice to the management on various Collection related initiatives and issues to keep them informed and abreast of all relevant developments.• Suggest realistic and practical improvements including automation which could lead towards process effectiveness and efficiency.• Responsible for validating the agency activities through sample checks.• Handle customer queries and complaints related to collection agencies calling purpose, behavior, attitude, etc.• Provide the required support to the Team Lead/Line Manager in managing the team and its responsibilities, preparing reports and carrying out activities requested by the Team Lead/Line Manager.• Generate regular and special reports for line manager that summarize and forecast business activities and escalate related critical issues.• Perform other tasks and projects delegated by the senior management.

• Responsible for department logistics Handset and Testing Lines (covering both VIVA test SIM cards and roaming partners test SIM cards as well as activation, deactivation, and usage monitoring & adjustment)• Responsible for new agreements, contracts, and test SIM cards shipments• Responsible for IRA negotiation activity which includes sending roaming proposal and agreement review for new roaming relationships.• Frequent Inventory for outbound & inbound test SIM cards.• Assist the Roaming department in overall works.

• Organized the time managed the appointments.• Preparing Minutes of Meeting.• Compose & produce business correspondence. • Handled travel arrangements for higher management including dealing with airlines, hotels & travel agencies.• Handling Administrative works (Personnel Related issues).• Assist in overall management activities.• Contributed to Public relations, arrange events.

• Handling Administrative works (Personnel Related issues).• Applying for Visas and following up on medical examinations, residencies, work permits cancellations.• Following up with The Public Institution for Social Security and State Minister of Administrative Development Manpower & Government Restructuring Programmed.