Judy Mae Manalang Email & Phone Number

Calamba, PH

*Managed customer inbound and outbound communication, coordinating efforts related to Fraud and Unauthorized Access cases and ensuring compliance with regulatory requirements.*Effectively handled a queue of cases for investigation, involving thorough due diligence and customer coordination, resulting in timely resolution and appropriate actions.

*Experienced professional with a well-rounded background in administration, operations, marketing, and finance within the banking sector. *Managed daily financial transactions, including deposits, withdrawals, bills payment, fund transfers, and foreign currency transactions, ensuring a 98% transaction speed with minimal errors. *Instrumental in enhancing.

Makati, National Capital Region, Philippines

*Did account solicitations, preparation of credit proposals and marketing write-ups and reports, and recommendations for approval by approving authorities*Worked with the management of accounts, monitoring of existing ones, and follow-ups of application requirements from the clients*Coordinated with concerned departments for the compliance of any.