Rae Manale Email & Phone Number

Mandeville, Louisiana, United States

Covington, Louisiana

• Provide day-to-day management services for portfolio of homeowner associations and commercial properties.• Providing leadership and consulting with clients on best practices with regard to management and oversight of all communities.• Working extensively with Board of Directors, vendors, contractors, and homeowners within various communities.• Conducting onsite inspections to oversee work done by 3rd party vendors and to enforce rules and regulations of all… Show more • Provide day-to-day management services for portfolio of homeowner associations and commercial properties.• Providing leadership and consulting with clients on best practices with regard to management and oversight of all communities.• Working extensively with Board of Directors, vendors, contractors, and homeowners within various communities.• Conducting onsite inspections to oversee work done by 3rd party vendors and to enforce rules and regulations of all communities..• Attending evening board meetings (typically annually, bi-annually, or quarterly).• Managing 3rd party vendors.• Some commercial property management, as needed and directed by management.• Writing and mailings of letters and newsletters.• Creating, monitoring, and distributing budgets.• Assist accounting with monthly and quarterly financial report mailings.• Created and implemented policies and procedures for effective property management.• Developed strong, professional relationships with residents by initiating collaboration and delivering exemplary service and engagement.• Managed over 30 incoming calls and emails per day from homeowners. Show less

Baton Rouge, Louisiana, United States

At The Highland Club• Support daily operations of property management by performing administrative tasks, organizing property viewings and handling resident relations.• Checked rental eligibility by following Highland Club's verification process.• Collect monthly rent checks to keep accounts up to date, send out late notices and file evictions when necessary.• Created and implemented policies and procedures for effective property management.• Implemented business strategies… Show more At The Highland Club• Support daily operations of property management by performing administrative tasks, organizing property viewings and handling resident relations.• Checked rental eligibility by following Highland Club's verification process.• Collect monthly rent checks to keep accounts up to date, send out late notices and file evictions when necessary.• Created and implemented policies and procedures for effective property management.• Implemented business strategies to maximize tenant satisfaction and reduce vacancies.• Secured average of 6 rental agreements each month after developing outstanding relationships with community members.• Kept meticulous records of all correspondence with residents and tenants.• Conduct tours of vacant condominiums for prospective tenants to detail and promote property advantages, features and accommodations. Show less

Baton Rouge, Louisiana Area

• Responsible for daily operations of Model Home.• Serve as resource for any Sales Agents and clients who may stop in and answer questions from callers.• Responsible for inputting and updating new listings, pending contracts and closings in various systems including MLS, ReFinder, Homes and Land, CSS, Frames, etc.• Responsible for filing information regarding new listings, new contracts and closing paperwork, Creating Ads for various Real Estate Magazines, keeping up with… Show more • Responsible for daily operations of Model Home.• Serve as resource for any Sales Agents and clients who may stop in and answer questions from callers.• Responsible for inputting and updating new listings, pending contracts and closings in various systems including MLS, ReFinder, Homes and Land, CSS, Frames, etc.• Responsible for filing information regarding new listings, new contracts and closing paperwork, Creating Ads for various Real Estate Magazines, keeping up with Facebook, Instagram, Pinterest and various social media sites.• Responsible for paying any office bills via QuickBooks.• Serve as front-line resource for Agent including scheduling meetings, processing commission checks via QuickBooks and submitting any quarterly or annual employee payroll taxes.• Provide support for and guide Associates in daily assignments.• Sit in on meetings with Agent and clients.• Collect and keep track of rent for all rental homes, as well as update new rental listings, pending contracts and closed rentals into various databases.• Go over to construction office weekly to do Spec Selections for interior and exterior selections of new spec homes.• Provided excellent service and attention to customers in face-to-face encounters and through phone conversations.• Improved operations by working with team members to find workable solutions.• Managed multiple incoming calls and emails per day and serviced over 5-10 potential homeowners per week. Show less

Baton Rouge, Louisiana Area

• Effectively made change on cash register, handling payments by cash, credit, debit and personal checks.• Received product orders, unloaded merchandise and arranged store stock into appealing displays.• Inspected checkout areas every hour and directed team members in cleaning, trash removal and other actions to restore professional appearances.• Oversaw work of 3-4 cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans and… Show more • Effectively made change on cash register, handling payments by cash, credit, debit and personal checks.• Received product orders, unloaded merchandise and arranged store stock into appealing displays.• Inspected checkout areas every hour and directed team members in cleaning, trash removal and other actions to restore professional appearances.• Oversaw work of 3-4 cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans and maximize performance.• Prep salad case, follow recipes and cook items for salad case, prepare lunch orders salad orders, fill catering orders.• Reviewed stock levels and shelves and pulled new inventory from stockroom to replenish floor.• Drove sales and add-on purchases by promoting specific item options to customers.• Learned roles of other departments to provide coverage and keep store operational.• Manage Maxwell's Supper Club members list and provide weekly menu to its members via email.• Keep track of how many members opted in or out every week.• Trained new team members in cash register operation, stock procedures and customer service. Show less

Baton Rouge, Louisiana

• Serve as front line resource for all employees in Budget and Planning Office.• Supported clerical needs of more than 8 Budget and Planning Employees, including taking messages, scanning documents and routing business correspondence.• Coordinated with management and instructors and welcomed constructive criticism for areas needing improvement.• Greeted office visitors, provided information and directed to appropriate personnel to maximize team efficiency.• Stocked materials… Show more • Serve as front line resource for all employees in Budget and Planning Office.• Supported clerical needs of more than 8 Budget and Planning Employees, including taking messages, scanning documents and routing business correspondence.• Coordinated with management and instructors and welcomed constructive criticism for areas needing improvement.• Greeted office visitors, provided information and directed to appropriate personnel to maximize team efficiency.• Stocked materials in organized and useful manner.• Administered physical and digital filing systems, keeping records well-organized and easily retrievable by office staff. Show less

Baton Rouge, Louisiana

• Responsible for daily operation of information desk including good working knowledge of current and upcoming events.• Unlock rooms for scheduled meetings, give out campus directions, and welcome guests to student union.• Uphold strong customer service standards for dress, greetings, phone calls, and expedient customer response.• Support emergency response processes as needed by building manager.• Make announcements over PA system for opening and closing of… Show more • Responsible for daily operation of information desk including good working knowledge of current and upcoming events.• Unlock rooms for scheduled meetings, give out campus directions, and welcome guests to student union.• Uphold strong customer service standards for dress, greetings, phone calls, and expedient customer response.• Support emergency response processes as needed by building manager.• Make announcements over PA system for opening and closing of facility.• Attend required student employee staff development meetings/programs.• Supported needs of 100+ students and guests per day. Show less

Slidell, Louisiana

• Greeted customers upon entrance and handled all cash and credit transactions.• Assessed floor displays to determine which merchandise required restocking.• Process customer payments and inquire about experiences in store.• Actively process customer logo orders using embroidery machine.• Maintained detailed knowledge of customer service initiatives to uphold high standards of service quality.• Assisted customers over phone regarding store operations, product, promotions… Show more • Greeted customers upon entrance and handled all cash and credit transactions.• Assessed floor displays to determine which merchandise required restocking.• Process customer payments and inquire about experiences in store.• Actively process customer logo orders using embroidery machine.• Maintained detailed knowledge of customer service initiatives to uphold high standards of service quality.• Assisted customers over phone regarding store operations, product, promotions and orders.• Answered over 20 questions and inquiries per shift regarding products, prices and availability. Show less

Slidell, Louisiana

• Provided customer service for guests dining in and out.• Processed customer payments and inquired about guests experiences while smoothing out any issues.• Answered telephone calls regarding catering orders and any business information.• Kept dining area clean, stocked and neatly arranged.• Coordinated with floor and kitchen staff to efficiently process customer orders.• Smoothly processed incoming orders, handling over 80-100 transactions per day with exceptional… Show more • Provided customer service for guests dining in and out.• Processed customer payments and inquired about guests experiences while smoothing out any issues.• Answered telephone calls regarding catering orders and any business information.• Kept dining area clean, stocked and neatly arranged.• Coordinated with floor and kitchen staff to efficiently process customer orders.• Smoothly processed incoming orders, handling over 80-100 transactions per day with exceptional accuracy. Show less