Manali Gupta Email and Phone Number
Manali Gupta work email
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Manali Gupta personal email
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Experienced Luxury Hotel Manager with a demonstrated history of working in the hospitality industry. Skilled in Hotel Operations , Hotel Management, Rooms Division, Customer Retention, and Work Life Balance. Strong operations professional with a Bachelor's degree in Hospitality Management focused in Hospitality from International Institute of Hotel Management and driving Emotional Luxury by touching people’s life.
Raffles Hotels & Resorts
View- Website:
- raffles.com
- Employees:
- 1906
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Director Of Hotel OperationsRaffles Hotels & Resorts Apr 2024 - PresentIndia
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Director Of RoomsThe Leela Palaces, Hotels And Resorts Apr 2022 - Mar 2024Jaipur, Rajasthan, India -
Manager Rooms OperationsThe Leela Palaces, Hotels And Resorts Nov 2020 - Feb 2022Jaipur, Rajasthan, India
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Front Office ManagerThe Leela Palaces, Hotels And Resorts Nov 2018 - Jun 2020Udaipur, Rajasthan, India
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Front Office ManagerStarwood Hotels & Resorts Worldwide, Inc. Apr 2017 - Oct 2018Bangalore -
Manager Front Office & Executive ClubSheraton Grand Bangalore Hotel At Brigade Gateway Feb 2016 - Mar 2017 -
Assistant Front Office ManagerHyatt Hotels Corporation Mar 2015 - Apr 2016Chennai Area, India- Responsible for Reception; Reservation; Bell Desk, Regency Club; Concierge & Guest Services. -
Assistant Front Office ManagerAccorhotels Sep 2014 - Feb 2015Hyderabad Area, IndiaOver all manage the operation of the Front Office department as the Front Office Manager.• Ensure the Customer Feedback System is maintained and target of 80% is achieved. • Root cause analysis of all glitches and writing back to the guests.• Formulate Training Need Analysis for the department and conduct training sessions, on the job & class room sessions as well.• Been responsible for managing the profit & loss of the department.• Responsible for grooming the Duty Managers to gear up for their next roles.• Create and maintain an atmosphere of - work - life balance. -
The Royal Club ManagerThe Leela Goa Jan 2014 - Aug 2014South Goa• Ensure the Customer Feedback System is maintained and target of 80% is achieved. • Root cause analysis of all glitches and writing back to the guests.• Formulate Training Need Analysis for the department and conduct training sessions, on the job & class room sessions as well.• Responsible for grooming the Duty Managers to gear up for their next roles.• Create and maintain an atmosphere of - work - life balance.
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Duty ManagerThe Leela Palaces & Resorts Apr 2010 - Dec 2013Bangalore- Has been the highest upseller for rooms for consecutive months.- responsible for the functioning of the Front Office department.- Over all handling all guest related situations in the hotel.- Night Manager & responsible for auditing processes.- Liaison with other Sales & Marketing & reservation team on daily basis.- Certified Trainer and conducting training sessions.
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Corporate TraineeHotel Leela Venture Limited Jun 2008 - Apr 2010Mumbai Area, India
Manali Gupta Skills
Manali Gupta Education Details
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International Institute Of Hotel ManagementFirst Class
Frequently Asked Questions about Manali Gupta
What company does Manali Gupta work for?
Manali Gupta works for Raffles Hotels & Resorts
What is Manali Gupta's role at the current company?
Manali Gupta's current role is Hotel Manager | Emotional Luxury driver | Winner of Hotelier India 2022 Best Director Of Rooms for Luxury segment, worked at The Leela Palaces, Hotels and Resorts.
What is Manali Gupta's email address?
Manali Gupta's email address is ma****@****hoo.com
What schools did Manali Gupta attend?
Manali Gupta attended International Institute Of Hotel Management.
What are some of Manali Gupta's interests?
Manali Gupta has interest in Social Services, Children, Education, Environment, Disaster And Humanitarian Relief, Human Rights, Animal Welfare, Health.
What skills is Manali Gupta known for?
Manali Gupta has skills like Front Office, Training, Hotels, Rooms Division, Revenue Analysis, Banquets, Opera, Restaurants, Customer Retention, Customer Experience, Problem Solving, Time Management.
Who are Manali Gupta's colleagues?
Manali Gupta's colleagues are Hoo Kok Pang, Thanuskanth Thangavel, Mokbul Hasan, Karthik Palampathi, Mehmet Aslan, Zhasmina Kazybek Kyzy, Upadhyay Gyanendra.
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