Customer Service Representative
Current
Aug 2024 - Present
AeroLeads people directory · profile
Manali Patel Email & Phone Number
Customer service representative | Administrative assistant|clerical support | Technical support| remote |
at
Alight Solutions
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Customer service representative | Administrative assistant|clerical support | Technical support| remote |
Location
Greater Toronto Area, Canada, Canada
Company size
Who is Manali Patel? Overview
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Quick answer
Manali Patel is listed as Customer service representative | Administrative assistant|clerical support | Technical support| remote | at Alight Solutions, a company with 8619 employees, based in Greater Toronto Area, Canada, Canada. AeroLeads shows a matched LinkedIn profile for Manali Patel.
Manali Patel previously worked as Customer Service Representative at Alight Solutions and Administrative Assistant at Woodlands North Inc.. Manali Patel holds Junior It Analyst, Information Technology from N Power.
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Email format at Alight Solutions
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Alight Solutions
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Profile bio
About Manali Patel
Experienced Executive with a demonstrated history of working in the executive office industry. Skilled in Analytical Skills, Microsoft Word, Team Workshops, Leadership, and Microsoft Excel. Strong business development professional with a Masters of engineering focused in Computer Systems Networking and Telecommunications from Western Sydney University.
Current workplace
Manali Patel's current company
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Alight Solutions
7 roles
Manali Patel work experience
A career timeline built from the work history available for this profile.
Administrative Assistant
Current- Manage the calendar for office staff of 10 employees.
- Submit and file timesheets for all employees.
- Oversee client databases and update client information.
- Generate weekly reports on business performance to share with relevant teams.
- Oversee expense reports and make budget adjustments to decrease costs by 10%.
- Answer phone calls and respond to client inquiries.
Apr 2022 - Present
Customer Service Representative
Randstad Canada | Redcross
Handle a high volume of inbound calls / outbound calls Process customer donationsProvide exceptional customer service with empathyUpdate databases accuratelyAssist customers with questions and concerns
Jul 2024 - Aug 2024
Customer Care Representative
- Handling a high volume of inbound calls from our clients’ employees to answer questions, provide education, and solve complex HR and financial issues related to their health care benefits, 401k savings and retirement.
- Processing transactions such as health enrollments, tax and direct deposit updates, 401k withdrawals or contributions, and retirement elections. This may include additional research and ongoing casework.
- Leveraging your computer navigation skills to toggle between multiple screens and systems to provide answers and support. This may include assisting the caller in navigating the system as well.
- Creating and updating files in our database and communicating with third parties to research and assist the customer with updates or inquiries.
Aug 2022 - Dec 2023
Customer Return Associate
Amazon Fullfillment Centre
Nov 2021 - Aug 2022
Help Desk Desktop Support
Rishabh Tech
- Install, upgrade, support, and troubleshoot Windows 10 Microsoft Office and other authorized desktop applications.
- Install, upgrade, support, and troubleshoot printers, computer hardware, and other authorized peripheral equipment.
- Remote support through Team Viewer remote desktop to solve Windows and Software issues.
- Identify requirements of equipment and parts to support faulty Desktops, laptops, and servers.
- Responsible for monitoring, operating, managing, troubleshooting, and restoring to service any terminal service client that has authorized access to the network.
- Develop trends by monitoring and analyzing incoming calls, problems, and support requests.
Sep 2016 - Sep 2021
Assistant Lecturer
Feb 2016 - Jun 2016
Team & coworkers
Colleagues at Alight Solutions
Other employees you can reach at alight.com. View company contacts for 8619 employees →
SK
Shweta Kumari
Colleague at Alight Solutions
West Delhi, Delhi, India, India
View →
SS
Sabitha Shyam
Colleague at Alight Solutions
Lincolnshire, Illinois, United States, United States
View →
AJ
Amal Joshy
Colleague at Alight Solutions
Paravur, Kerala, India, India
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C(
Crystal (Ward) Sturdivant, Pmp
Colleague at Alight Solutions
Charlotte Metro, United States
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DE
Dyllion Eckhardt, Capm
Colleague at Alight Solutions
Racine, Wisconsin, United States, United States
View →
AJ
Agil Jose Thalakkot
Colleague at Alight Solutions
Kochi, Kerala, India, India
View →
TC
Tykesha Carr
Colleague at Alight Solutions
Spring, Texas, United States, United States
View →
BM
Beth Moore
Colleague at Alight Solutions
Longwood, Florida, United States, United States
View →
JH
Joshua Holland
Colleague at Alight Solutions
Jackson, Georgia, United States, United States
View →
MD
Michael Desanto
Colleague at Alight Solutions
Orlando, Florida, United States, United States
View →
Shweta Kumari
Colleague at Alight Solutions
West Delhi, Delhi, India, India
View →
SS
Sabitha Shyam
Colleague at Alight Solutions
Lincolnshire, Illinois, United States, United States
View →
AJ
Amal Joshy
Colleague at Alight Solutions
Paravur, Kerala, India, India
View →
C(
Crystal (Ward) Sturdivant, Pmp
Colleague at Alight Solutions
Charlotte Metro, United States
View →
DE
Dyllion Eckhardt, Capm
Colleague at Alight Solutions
Racine, Wisconsin, United States, United States
View →
AJ
Agil Jose Thalakkot
Colleague at Alight Solutions
Kochi, Kerala, India, India
View →
TC
Tykesha Carr
Colleague at Alight Solutions
Spring, Texas, United States, United States
View →
BM
Beth Moore
Colleague at Alight Solutions
Longwood, Florida, United States, United States
View →
JH
Joshua Holland
Colleague at Alight Solutions
Jackson, Georgia, United States, United States
View →
MD
Michael Desanto
Colleague at Alight Solutions
Orlando, Florida, United States, United States
View →
2 education records
Manali Patel education
Junior It Analyst, Information Technology
N Power
Bachelor'S Degree, Electronics And Communications
FAQ
Frequently asked questions about Manali Patel
Quick answers generated from the profile data available on this page.
What company does Manali Patel work for?
Manali Patel works for Alight Solutions.
What is Manali Patel's role at Alight Solutions?
Manali Patel is listed as Customer service representative | Administrative assistant|clerical support | Technical support| remote | at Alight Solutions.
Where is Manali Patel based?
Manali Patel is based in Greater Toronto Area, Canada, Canada while working with Alight Solutions.
What companies has Manali Patel worked for?
Manali Patel has worked for Alight Solutions, Woodlands North Inc., Randstad Canada | Redcross, Amazon Fullfillment Centre, and Rishabh Tech.
Who are Manali Patel's colleagues at Alight Solutions?
Manali Patel's colleagues at Alight Solutions include Shweta Kumari, Sabitha Shyam, Amal Joshy, Crystal (Ward) Sturdivant, Pmp, and Dyllion Eckhardt, Capm.
How can I contact Manali Patel?
You can use AeroLeads to view verified contact signals for Manali Patel at Alight Solutions, including work email, phone, and LinkedIn data when available.
What schools did Manali Patel attend?
Manali Patel holds Junior It Analyst, Information Technology from N Power.
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