Manan Barot Email & Phone Number
Who is Manan Barot? Overview
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Manan Barot is listed as Field Specialist, Technology Service at Ricoh Canada Inc., a with 1438 employees, based in North York, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for Manan Barot.
Manan Barot previously worked as Information Technology Service Technician at Ricoh Canada Inc. and Systems Officer 2 / Telecommunications Analyst at Public And Business Service Delivery | Services Au Public Et Aux Entreprises. Manan Barot holds Post Graduate Certificate In Cybersecurity Operations, Information Technology from York University School Of Continuing Studies.
Email format at Ricoh Canada Inc.
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About Manan Barot
With a proven track record in IT services and cybersecurity, I have successfully navigated multiple roles that highlight my technical prowess and leadership abilities. At Ricoh Canada, I enhanced system security by creating user accounts and managing access controls using Active Directory and LDAP. My initiatives in server management led to a 25% reduction in server-related incidents, while my design and delivery of Azure-based network infrastructures significantly bolstered network resilience against cyber threats. My expertise in networking protocols and web application security has ensured a secure online environment, optimizing IT network services and increasing network efficiency and uptime by 30%.My educational journey has been instrumental in shaping my career. I hold a Postgraduate Certificate in Cybersecurity Operations from York University and a Graduate Certificate in Information System Security from Georgian College. These academic achievements, coupled with a Bachelor of Computer Science from Nagindas Khandwala College, have provided me with a solid foundation in cybersecurity and IT operations. My academic pursuits have been complemented by practical experience, allowing me to apply theoretical knowledge to real-world scenarios effectively.In addition to my formal education, I have earned several certifications that underscore my commitment to continuous learning and professional development. I am certified in Cybersecurity by ISC2 and have completed the comprehensive Cyber Security Course: Network Security on Udemy. My volunteer work, which includes mentoring and knowledge-sharing initiatives, reflects my dedication to contributing to the community and fostering the next generation of IT professionals.I am passionate about leveraging my skills and experience to drive innovation and efficiency in the IT and cybersecurity domains. With a robust background in technical support, network security, and data analysis, I am well-equipped to tackle complex challenges and deliver impactful solutions. I am eager to connect with like-minded professionals and explore opportunities that allow me to contribute to organizational success while continuing to grow and develop in my field.
Manan Barot's current company
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Manan Barot work experience
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Information Technology Service Technician
Current
Systems Officer 2 / Telecommunications Analyst
● Streamlined Tier 2 support operations for the Telecommunications Department, collaborating with the Service Desk to establish efficient processes, resulting in a 25% reduced average resolution time and improved customer satisfaction.● Investigated and resolved 300+ issue tickets and work orders within the ESMT ticket management system, addressing VPN/RSA and soft token issues/requests for employees within the Ontario Public Service; ensured prompt and effective resolution.● Revamped comprehensive troubleshooting process, resulting in a 50% decrease in repeat VPN issues and a 20% increase in overall customer satisfaction.● Orchestrated technical support initiatives for 500+ users, employing expert troubleshooting methodologies that led to a decline customer support tickets by 40% in a fast-paced SaaS environment.● Streamlined issue escalation process, collaborating with cross-functional teams to resolve customer complaints; average resolution time by 40% and increased customer satisfaction by 25%.● Orchestrated the seamless management of user accounts and email configurations in Active Directory, ensuring smooth onboarding and off-boarding processes; collaborated with cross-functional teams to support 300+ user transitions, enabling efficient resource allocation and reducing administrative overhead.● Created and evaluated daily, weekly, monthly bandwidth utilization reports as part of the process review, which included monitoring and analyzing performance metrics to ensure optimal network health.● Collaborated with key stakeholders to drive the migration of 2000+ users from the outdated RSA service to a new soft VPN solution, resulting in a 20% less downtime and a 15% increase in overall system performance.● Mediated vendor services and delivered it to 10+ Ministries in Ontario Public Service client clusters.
It Technician
Colleagues at Ricoh Canada Inc.
Other employees you can reach at ricoh.ca. View company contacts for 1438 employees →
Vijay Chandak
Colleague at Ricoh Canada Inc.Mississauga, Ontario, Canada
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Sylvie Champagne
Colleague at Ricoh Canada Inc.Montreal, Quebec, Canada
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Daniela O.
Colleague at Ricoh Canada Inc.Kitchener, Ontario, Canada
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Kaaren Smyth
Colleague at Ricoh Canada Inc.London, Ontario, Canada
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Bindiya Patel
Colleague at Ricoh Canada Inc.Brampton, Ontario, Canada
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Peter Drost
Colleague at Ricoh Canada Inc.Mississauga, Ontario, Canada
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Michael Dick
Colleague at Ricoh Canada Inc.Canada
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Ricoh Canada Inc
Colleague at Ricoh Canada Inc.Frankfurt, Hesse, Germany
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Franklin Friedmann
Colleague at Ricoh Canada Inc.Montreal, Quebec, Canada
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Les Gugyelka
Colleague at Ricoh Canada Inc.Lethbridge, Alberta, Canada
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Manan Barot education
Post Graduate Certificate In Cybersecurity Operations, Information Technology
Graduate Certificate, Information Systems Security, 4 Gpa
Bachelor Of Science - Bs, Computer Science
Junior High/Intermediate/Middle School Education And Teaching
Education record
Frequently asked questions about Manan Barot
Quick answers generated from the profile data available on this page.
What company does Manan Barot work for?
Manan Barot works for Ricoh Canada Inc..
What is Manan Barot's role at Ricoh Canada Inc.?
Manan Barot is listed as Field Specialist, Technology Service at Ricoh Canada Inc..
Where is Manan Barot based?
Manan Barot is based in North York, Ontario, Canada while working with Ricoh Canada Inc..
What companies has Manan Barot worked for?
Manan Barot has worked for Ricoh Canada Inc., Public And Business Service Delivery | Services Au Public Et Aux Entreprises, and Afflatus Gravures Private Limited.
Who are Manan Barot's colleagues at Ricoh Canada Inc.?
Manan Barot's colleagues at Ricoh Canada Inc. include Vijay Chandak, Sylvie Champagne, Daniela O., Kaaren Smyth, and Bindiya Patel.
How can I contact Manan Barot?
You can use AeroLeads to view verified contact signals for Manan Barot at Ricoh Canada Inc., including work email, phone, and LinkedIn data when available.
What schools did Manan Barot attend?
Manan Barot holds Post Graduate Certificate In Cybersecurity Operations, Information Technology from York University School Of Continuing Studies.
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