Manan Kumar Email & Phone Number

India

Started own venture in Smart Home Automation, after completing engineering instead of taking up a corporate job offer (by Capgemini) and achieved business growth by 100% YoY.● Got ISO 9000 certification for my company by working on the documentation and following procedures.● Worked on ERP system (Zoho), for smooth business processing.● Provided energy reports to client to help them understand their usage of energy and convert to an efficient usage by Smart Home Automation.●… Show more Started own venture in Smart Home Automation, after completing engineering instead of taking up a corporate job offer (by Capgemini) and achieved business growth by 100% YoY.● Got ISO 9000 certification for my company by working on the documentation and following procedures.● Worked on ERP system (Zoho), for smooth business processing.● Provided energy reports to client to help them understand their usage of energy and convert to an efficient usage by Smart Home Automation.● Develop and manage strategic partnerships to grow business for the company by identifying new areas of market penetration.● Explain business opportunities to sales/marketing units, assign sales quota and target to promotebusiness.● Formulate and implement finance management plan to ensure smooth business operations based on KPI.● Perform ‘Risk Analysis’ related to funding and operations and secure company growth.● Prepare monthly Profit / Loss reports and offer the results as inputs for business development.● Train the team to perform better by eliminating knowledge gaps and ensure enhanced performance.● Set up meetings with customers to deliver sales pitches and conduct sales of company products andservices.● Adopt the best practices and standards of the industry and ensure they are in accordance with regulations and policies set by appropriate authorities. Show less

Bengaluru Area, India

Agassiz, British Columbia, Canada

● Developed a Sharepoint file management system along with Sharepoint sites and helpdesk support tothe entire team for easy frontend filing and user access. Delivered the project in 3 days instead of atimeline of 7 days.● Lowered the time frame for invoicing system from 16 hours to 40 mins by software integration andtroubleshooting and correcting issue sin the system.● Got the punching system up and running for successful employee punch in and out.● Supported technical… Show more ● Developed a Sharepoint file management system along with Sharepoint sites and helpdesk support tothe entire team for easy frontend filing and user access. Delivered the project in 3 days instead of atimeline of 7 days.● Lowered the time frame for invoicing system from 16 hours to 40 mins by software integration andtroubleshooting and correcting issue sin the system.● Got the punching system up and running for successful employee punch in and out.● Supported technical business growth by implementing necessary electronic transactions, managinginventory systems, updating data management, assisting on the development of online stores.● Lead a research project on how to best develop an online clothing store for an Indigenous company● Conducted a specific search on data management and identified gaps in SQDC’s current organizationalprocesses.● Creating engaging content and design for website, online store, and other channels.● Used strong quantitative methods, skills, to improve the company’s data gathering and analysis, trendprediction and adaptability, and statistical research. Show less

Surrey, British Columbia, Canada

Bengaluru Area, India

Project Engineer● Assigned daily responsibility of accomplishing mandatory tasks for feeds received from the server andhandling user tickets.● Tire II support, handled between 8-30 user tickets a day depending on deployment of software inServiceNow, both user tickets and system generated.● Worked on Software Deployment and software upgradation to the client-side desktops, along withtroubleshooting OS issues. Used software deployment for upgrading the code of new barcode… Show more Project Engineer● Assigned daily responsibility of accomplishing mandatory tasks for feeds received from the server andhandling user tickets.● Tire II support, handled between 8-30 user tickets a day depending on deployment of software inServiceNow, both user tickets and system generated.● Worked on Software Deployment and software upgradation to the client-side desktops, along withtroubleshooting OS issues. Used software deployment for upgrading the code of new barcode scannersfor faster retail operations.● Troubleshooting and correcting issues while providing 24/7 administrative support along with productionsupport for ticket handling and solving issues with data base by running PL/SQL queries on Windows.● Performed software upgrade while migrating from an older version of a barcode scanner to a new version.● Service Now desk support for resolution of incidents and collaborated with SLA / customer resolutionbased testing for web application. Performed manual testing for web application and created test documents.● Followed ITIL practices and engaged in Report and Result analysis and convey the same to the senioradministration.● Resolved various issues through critical-thinking, excellent judgement, creativity, and innovation.● Performed needs assessment, systems analysis, troubleshooting and resolution, and initiated correctiveactions.Resource Manager● Efficiently completed fulfilment of 9+ key accounts in the UK-Ireland region.● Provided business application support to all the key accounts for the requirements gathering and resource gathering.● Mitigated resource concerns by allocating 200+ resources, adjusted goals and fulfilled staffing needs.● Assigned available staff to projects based on their skills and experience.● Communicated with the Delivery Manager/ Project Managers to procure requirements within the agreed time. Show less

Bengaluru Area, India

Worked on the HTML, CSS, JavaScript to design, optimize and bring new live web pages for the website.• Ensured performance, quality, and responsiveness of application.• Worked on back end to provide several results of calculations done by running multiple level of loops and mathematical expressions.• Identified and corrected bottlenecks and helped in evolving front-end and back-end stacks

Post Baccalaureate Diploma, Technical Management And Services, 3.3

Internship through the Melville Business Strategy Internship Program in partnership with Mitacs and RBC Foundation. Received a total grant.

Bachelor Of Technology, Information Science

Activities and Societies: Real-Time Projects Used MySQL and Java Swing to design a database management for a medical store to keep track.