Lead Enterprise Account Manager, Transformational & Strategic (Gcp)
Current- Spearheaded US East region's customer success strategy, driving 50% YoY growth in retention and satisfaction through targeted leadership engagement and technical enablement.- Drove significant GCP adoption and consumption across strategic accounts, exceeding regional revenue targets, with a focus on driving of GCP's AI and security solutions.- Developed scalable Business Review and Success Plan templates, enhancing standardization and efficiency.