Mohamed Manar Khirallah Email and Phone Number

• Manage Google Workspace Admin accounts and servers on the cloud.• Provided optimal assistance to the Project Managers and handled a variety of tasks.• Identify Wide/local area network, Dropbox, or Cloud database requirements and ensure companynetworks are working.• Install required applications on the job-site server, Project Team members, and Office Team.• Acquire Starter Package for Field Office (Network Equipment, Laptops, Fax, Phones, Plotter,Copiers, Standard forms, letterhead stationery).• Corresponded, Troubleshoot, and Resolved technical and network issues and provided directsupport to users.• Install and Recommend new equipment and configure it on the network.• Setup Project Network Drive(s) - My Cloud, SharePoint.• Write Document Control Plan, and set up Master Document Register.• Ensure Project procedures, Policies, and files are distributed correctly.• Ensure Company data (Files, Database Server) are safe by creating Backups (Daily, Incremental).

• Installing and Configuring computer systems and applications, maintaining them with the latest updates.• Troubleshooting and resolving technical and network issues and providing direct support to users.• Maintain and Monitor security cameras.• Manage Website using Content Management Systems Squarespace)

Responsible for Installing and Configuring computer systems and applications within the company, Also Responsible for Maintaining computers operating on the system with the latest updates, Providing direct support to users across the company and troubleshooting any problem that occurs, Resolve technical issues related to network interruptions, Provide new ideas to solve and develop the work environment and Testing new features on Virtual Machines using VMware workstations before deploying it into production. In addition, Maintain and Monitor security cameras(CCTV, IP) and Attendance systems and keep them up to date.

Receiving and processing or updating data from customers and Accurately enter data into corresponding fields within various software programs, also Managing and organizing records and files, Preparing relevant reports as needed and Providing general data entry support for other teammates