Manar Mansour

Manar Mansour Email and Phone Number

Banking Relationship Manager | Client Acquisition | Portfolio Management | Customer Service | Sales Techniques | Relationship Building | Cross-Selling | Negotiation Skills | Data Analysis @ Fawry
cairo, al qahirah, egypt
Manar Mansour's Location
Cairo, Cairo, Egypt, Egypt
About Manar Mansour

As a seasoned Relationship Manager with over 13 years of experience, I excel in strategic business development, financial analysis, and high-value client relationship management. My expertise has led to remarkable achievements, including a 2000% increase in profit through innovative leadership and effective sales management.I have successfully managed prestigious accounts such as Nasser Social Bank, Egypt Post, Telecom Egypt, EG Med, El Sherouk Academy, ABE Bank, Alex Bank, Huawei, Lufthansa, and Hassan Allam Group. My ability to navigate international business affairs has significantly expanded global operations and ensured client satisfaction across diverse industries.As a strong communicator and leader, I specialize in:Client Acquisition and Portfolio Management 📈Customer Service and Sales Techniques 💼Market Analysis and Strategic Advising 📊Key Achievements:Strategic Relationships & Contract Negotiations: Established key relationships leading to long-term contracts and substantial growth.Profit Growth: Achieved a 2000% increase in profit through strategic innovations in sales management.Team Leadership: Led and motivated a dynamic team to achieve business goals and operational excellence.International Business Management: Expanded global operations and managed high-profile international accounts.Customer Engagement: Enhanced relationship management and secured client loyalty through effective communication.Operational Excellence: Drove operational improvements and stakeholder engagement.Sales & Financial Analysis: Optimized sales strategies and customer management through detailed analyses.Innovative Solutions: Developed unique solutions for major events, demonstrating creativity and problem-solving skills.Sales Training Development: Designed and implemented training programs, elevating team performance.Enterprise Sales Development: Built a successful sales team and portfolio from scratch, capturing significant market share.Academic Collaboration: Partnered with educational institutions to bridge academic learning with real-world skills.Government Contract Success: Secured a major contract for learning and development with Telecom Egypt.Core Competencies:Client AcquisitionPortfolio ManagementCustomer ServiceSales TechniquesMarket AnalysisNegotiation SkillsFinancial PlanningConflict ResolutionStrategic AdvisingData AnalysisI am passionate about driving business growth through strategic client engagement, operational excellence, and innovative solutions.Manar Mansour+201066652119ManarMansour13488@gmail.com|

Manar Mansour's Current Company Details
Fawry

Fawry

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Banking Relationship Manager | Client Acquisition | Portfolio Management | Customer Service | Sales Techniques | Relationship Building | Cross-Selling | Negotiation Skills | Data Analysis
cairo, al qahirah, egypt
Employees:
157
Manar Mansour Work Experience Details
  • Fawry
    Banking Relationship Manager
    Fawry Jan 2021 - Present
    Egypt
    Value Added:- Cultivate and enhance relationships with key contacts within the banking portfolio, ensuring robust partnerships.- Conduct personalized meetings with clients to articulate the benefits of Fawry services, guiding their decision-making processes effectively.- Identify and pursue new sales and business development opportunities to expand the banking portfolio.- Leverage established client relationships to uncover opportunities for cross-selling and upselling Fawry's comprehensive suite of services.- Monitor and analyze competitors' activities to develop proactive strategies that address client needs and enhance retention.- Collaborate internally to address and resolve operational challenges promptly, ensuring a seamless delivery of services.- Support team efforts to achieve optimal outcomes, ensuring coordinated and efficient progress towards targets.- Oversee the international remittance pipeline, coordinating between sending and receiving banks or money operators.- Develop and implement strategies aimed at enhancing client satisfaction, fostering retention, and building loyalty.- Produce regular reports on market trends and client needs, offering actionable insights to inform strategic planning.
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  • Axa
    Large Corporate Relationship Manager
    Axa Oct 2018 - Jan 2021
    Egypt
    Value Added:- Cultivate and sustain robust relationships with Major Accounts and key clients across various locations, ensuring high levels of client satisfaction and fostering long-term partnerships.- Address client complaints with professionalism and efficiency, resolving issues promptly to maintain trust and confidence.- Conduct regular visits to high-priority clients, offering personalized support and building strong rapport.- Prepare and develop comprehensive reports on account status and relevant data, providing strategic insights to inform management decisions.- Facilitate the seamless onboarding of new accounts by conducting orientation sessions on AXA's operating model, ensuring a smooth integration process.- Oversee the renewals process for the department, delivering detailed reports to management for strategic evaluation.- Train new team members, closely monitoring their development to ensure skill acquisition and adherence to AXA's standards.- Identify and leverage opportunities to cross-sell and upsell local health, GLI, ERBP, and international health products to existing clients.- Develop and implement strategic plans to enhance client satisfaction, reduce churn rates, and support overall growth objectives.- Monitor and analyze competitive activities to proactively adjust client relationship strategies, maintaining a strong market presence.
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  • Trainera
    Senior Customer Engagement Consultant
    Trainera Jan 2017 - Oct 2018
    Egypt
    Value Added:- Develop and sustain robust relationships with clients at key locations, fostering trust and understanding across all regions.- Contribute to the annual budgeting process by forecasting potential revenue to support effective financial planning and target setting.- Promote training courses and consultancy services by identifying and proposing tailored solutions that meet customer needs.- Facilitate the closing of deals and oversee contract signing, ensuring adherence to company standards and client specifications.- Implement long-term account strategies to boost profitability while maintaining strong relationships with key decision-makers.- Analyze client requirements to design and deliver customized training programs and consultancy services that align with their business objectives.- Monitor and assess client engagement metrics, offering actionable insights to enhance customer retention strategies.- Collaborate with cross-functional teams to ensure smooth program delivery and exceptional customer satisfaction.- Develop and execute customer engagement initiatives to improve the client experience and encourage repeat business.- Conduct market research and analyze competitor activities to identify opportunities for expanding service offerings and enhancing client solutions.
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  • Shift Training And Consultancy
    Business Development Specialist & Product Manager
    Shift Training And Consultancy Jun 2011 - Jan 2017
    Egypt
    Value Added:- Acquire new clients for SHIFT's training and consultation solutions, establishing and nurturing long-term business relationships.- Deliver comprehensive pre-sales technical assistance and post-sales support to ensure high levels of client satisfaction.- Lead internal technical teams in preparing and delivering compelling product demonstrations and presentations to prospective clients.- Persuade clients of the value of SHIFT's products by demonstrating their quality, price, and delivery advantages, effectively closing sales.- Enhance product marketability by identifying and incorporating features that differentiate SHIFT's offerings from competitors.- Facilitate clear communication between business and technical teams by translating and simplifying requirements to align objectives.- Support the development of business cases and create impactful product presentations to attract and engage potential clients.- Build and sustain a strong customer base, contributing to the growth and success of clients’ products or services.- Guide and support sales and marketing teams to achieve targets and drive outcomes, ensuring alignment with organizational goals.- Monitor market trends and competitor activities, providing strategic insights to refine business development strategies and maintain competitiveness.
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Manar Mansour Education Details

Frequently Asked Questions about Manar Mansour

What company does Manar Mansour work for?

Manar Mansour works for Fawry

What is Manar Mansour's role at the current company?

Manar Mansour's current role is Banking Relationship Manager | Client Acquisition | Portfolio Management | Customer Service | Sales Techniques | Relationship Building | Cross-Selling | Negotiation Skills | Data Analysis.

What schools did Manar Mansour attend?

Manar Mansour attended Cairo University, Eslsca University.

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