Manas Gupta Email & Phone Number

New York, NY, US

Chicago, Illinois, US

As an Engineering Manager on Grubhub's Payments Platform, I lead cross-functional teams to enhance platform security, scalability, and performance, directly impacting the user experience and business growth.Key Achievements:- Fraud Prevention & Risk Evaluation: Led the introduction of 3DS (3-D Secure) and Multi-Factor Authentication (MFA), cutting fraud.

Chicago, Illinois, US

- Spearheaded a pioneering project focused on building a distributed asynchronous event-driven architecture using SQS, resulting in a substantial reduction of post-checkout cancellations from 2.8% to 1.6%. The implementation significantly enhanced the overall diner experience, reduced care contact, and minimized free giveaways.- Integrated Kinesis data.

Norwalk, CT, US

- Revamped payment engine, enabling seamless checkout experiences and increased conversion rates by offering diverse payment options. Remodeled architecture, optimized workflow, and integrated new gateways for an efficient & flexible payment processing. Resulted in enhanced customer satisfaction and a 12% boost in conversion rates.- Led cross-functional.

Norwalk, CT, US

- Built data validation engine by applying mathematical and dynamic programming skills to achieve six-sigma data quality (~99.8%). The framework identified outlier attributes and suggested corrections for regression and clustering- Worked with the team in designing the new Risk platform (RPOE) as a wrapper on top of the existing payment engine to apply.

Norwalk, CT, US

Worked on crucial projects with direct impact on the effectiveness and enhancement of Account Payables and Receivables. Applied my programming skills towards automating and scheduling all inquiry processes including overcharges, rebuttals and chargebacks, designed and developed internal web applications for operations and business teams, worked with.

- Played a key role in the development and enhancement of NetBoss XT, a cutting-edge EMS/NMS application built on a model-driven architecture using CIM modeling.- Contributed significantly to product development and architectural design, driving the evolution of NetBoss XT through 6 major version releases.- Collaborated closely with program consultants and.

Charlotte, NC, US

Project: Cash Pro Online Information Reporting (H2H)Cash Pro Online is client facing web application that provides secure and convenient access to a broad range of treasury management, investment, debt and trade services through one portal. Among the several modules of Cash Pro Online, Host-to-Host (H2H) is one of the most important modules. It is.

Dublin 2, IE

Project: SAP-ERP ImplementationWorked on the Project System module in the Integration Testing Phase of SAP ERP implementation in Himachal Pradesh Power Corporation Limited, as a consultant for Accenture in Shimla, India.Responsibilities:Understanded the software development life cycle phases in SAP ERP.Tracked the project milestones against the key dates.

Project: iSRM Intelligent Storage Resource ManagementWorked on the SRM project in providing business intelligent solutions and got accustomed to ‘Qlikview’ software for database management and handling resources.Responsibilities:Analysis and understanding of business requirements.Understanding the software QlikView for self-service business.

Masters, Computer Engineering

Senior Certificate Course, Computer Engineering

Bachelors, Computer Science

High School, Computer Science