Cloud Engineer
Olanur
Who is Manas Juneja? Overview
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Manas Juneja is listed as Cloud Engineer at Olanur, based in Toronto, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for Manas Juneja.
Manas Juneja previously worked as Cloud Engineer at Runnerupspace and Technical Support Advisor at Concentrix. Manas Juneja holds Cloud Computing For Big Data, Computer Science from Lambton College.
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Olanur
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Profile bio
About Manas Juneja
Possible summary:I am an AWS Solutions Architect Certified professional with over three years of experience in designing and implementing cloud solutions for various businesses. As a former Cloud Architect at Techila Global Services, I delivered hands-on training, automated IT tasks, and handled incident response and service resolution for cloud systems. I successfully migrated an on-premises application to the AWS Cloud, resulting in a 30% reduction in infrastructure expenses and a 50% increase in user retention. I have a strong background in programming, AWS, and IoT, and I stay abreast of the latest technologies and industry best practices. I collaborate closely with stakeholders to ensure customer satisfaction and alignment with business goals. I am passionate about creating scalable, secure, and innovative solutions that enhance efficiency, cut costs, and foster innovation.
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4 roles
Manas Juneja work experience
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Cloud Engineer
CurrentMicroservices architectures for critical business functions, automation and infrastructure optimization, Cloud Database Migration.Data accessibility by 40%, reduced operational costs by 20% through optimizedresource allocation, and improved security compliance.
Sep 2024 - Present
Technical Support Advisor
Experience providing top-tier technical support for Apple iOS devices, iCloud, and Apple IDservices.• Resolved 95% of customer issues on first contact, with an average handling time of 15 minutes.• Utilized advanced troubleshooting techniques to diagnose and resolve 99% of hardware andsoftware issues.• Provided expert guidance to 500+ customers daily, resulting in a 92% customer satisfaction rating.• Collaborated with internal teams to resolve systemic issues, improving overall product quality by25%.• Maintained accurate records of customer interactions, with 100% data entry accuracy.• Maintained and improved code quality, organization, and automation points.• Consistently met or exceeded quality targets, customer satisfaction ratings, and first-contactresolution metrics
Jun 2024 - Sep 2024
Cloud Engineer
Orchestrated cloud architecture initiatives, amplifying business development by 20% alongside clients and infrastructure teams.Conducted targeted hands-on training sessions, facilitating the seamless transfer of knowledge to 100+ customers exploring or utilizing Salesforce.Established robust relationships with a clientele base of 50+, serving as a key advisor for critical workloads and spearheading digital transformation journeys.Collaborated closely with the sales team, surpassing revenue objectives by 25% through strategic promotion and adoption of AWS services and solutions.Led 30+ deep architectural discussions with customers, ensuring precision in cloud solutions design for a seamless 90% successful deployment rate.Captured and documented business requirements, presenting solutions that resulted in a 15% increase in project approvals.Implemented python scripting methodologies, automating 80% of IT administrative tasks, optimizing efficiency.Orchestrated first-level incident response, achieving a 30% reduction in system downtime and ensuring timely service resolution for cloud systems.Managed batch processing and monitored logs, enhancing security compliance by implementing proactive measures and reducing risks by 40%.
Mar 2020 - Dec 2021
2 education records
Manas Juneja education
Cloud Computing For Big Data, Computer Science
Bca Honours, Computer/Information Technology Administration And Management
FAQ
Frequently asked questions about Manas Juneja
Quick answers generated from the profile data available on this page.
What company does Manas Juneja work for?
Manas Juneja works for Olanur.
What is Manas Juneja's role at Olanur?
Manas Juneja is listed as Cloud Engineer at Olanur.
Where is Manas Juneja based?
Manas Juneja is based in Toronto, Ontario, Canada while working with Olanur.
What companies has Manas Juneja worked for?
Manas Juneja has worked for Olanur, Runnerupspace, Concentrix, and Techila Global Services.
How can I contact Manas Juneja?
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What schools did Manas Juneja attend?
Manas Juneja holds Cloud Computing For Big Data, Computer Science from Lambton College.
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