Manas Kapoor, Mba, Ms Email & Phone Number

Redmond, Washington, US

• Microsoft Rewards: (Nov 2020 - present)Leading product growth strategy for 1P and 3P products driven by Microsoft Rewards, across desktop and mobile experiences.
• End-to-end owner of program economics and budget, fraud prevention, international expansion and modeling, churn prevention and referral program for Rewards.
• Lead PM developing the Rewards mobile experiences, and new partnership experiences. Generative AI-based Copilot for Bing: (Jan 2023 - Dec 2023)Led product GTM, acquisition and engagement strategy, to deliver the.
• Identified and established the key value proposition and target audience for prioritizing product building efforts and for identifying new impact opportunities across all 3 content areas
• Drove the prioritization for the product efforts, defined KPIs and respective goals, as well as helped to align GTM messaging to the core value proposition for each content area
• Instrumental in streamlining user flow across multiple net new content experiences

Seattle, WA, US

• Search Customer Experience
• Led multiple global A/B testing experiments to improve the Amazon retail site search user experience partnering with an engineer team of six, with ~$197M wins
• Liaised with a team of ten engineers and four product team managers on a search experience improvement project with a potential three-year incremental benefit of ~$3B

Ithaca, New York, US

• As the AMBA Class liaison for the Summer, effectively led communication of ideas and challenges faced by members of the class, ensuring an open feedback channel with the school staff
• TA - Critical and Strategic Thinking
• EMI Fellow

Palo Alto, CA, US

Developed a strategy to increase gross margin of client’s PCs and their software, accessories, services, etc. with a focus on the North American (United States and Canada) K-12 education and corporate sector while taking into consideration current trends and competitive landscape

London, GB

• Consulting through EXL Services
• Managed a team of three implementing critical path adjustments to Italian mortgages’ capital models in a short span of two weeks, thereby ensuring BASEL compliance
• Headed six analysts to provide statistical inference-based insights for creating the Contact Strategy for credit card collections, resulting in annual impairment cost savings of ~$20M
• Awarded quarterly client-nominated ‘Exceptional Performer’ for quick learning and delivery

London, GB

• Led Capacity Modeling in Collections for Latin American and Middle Eastern operations
• Collaborated with strategy and operations teams in Brazil (20 members) and Middle East (15 members) to streamline collections capacity using data driven insights, saving ~$4M annually

Teaneck, New Jersey, US

• Liaised on business development for the new analytics team serving Banking and Financial Services clients with the team VP
• Successfully delivered multiple Proof of concept projects, working in cross functional teams

Milpitas, California, US

• Algorithm designing for product development
• Developed algorithms sold as future service offerings by the company

Mumbai, Maharashtra, IN

Worked in the System Architecture team to create a neural network based algorithm; Project was part of a research paper published by the company later, forming basis of multi-million dollar sketch recognition software services

Master Of Business Administration (M.B.A.), Business Administration And Management, General

Master Of Science (5 Year Integrated), Mathematics And Scientific Computing