Manas Parida Email and Phone Number

• High-energy, IT Delivery professional rich experience in Service Delivery Management and Project Management with domain expertise in Banking, Telecommunication, Bureau and Retail Management•Proven success in end-to-end service delivery management and ensuring effective management of various resources to client requirements; capabilities in optimizing /process performance and efficiency• Strategized resource requirements and multiple resourcing /delivery models, including resources to be working in-house or at the client site across NA, EMEA & APAC geographies • Monitored project performance using tools such as MS Project, Clarity, Lean Six-Sigma & Autoprome, identified variances to plan and took appropriate corrective action; insightful knowledge of Mainframe V.B & Java• Directed mid-to-large size project teams 45+ resources (Onshore & Offshore) for International Clients such as Alcatel Lucent-U.S, Equifax, IKEA & Fidelity National Financial Inc. Stakeholder management. • Is responsible for the Provider Project delivery team. • Evaluate engagement risks, identify and execute risk mitigation actions.• Manage Project level status, organization of the tasks and the Project progress to deliver on time and above expectation within the available budget.• Manage consolidated budget for the whole service & Project teams.• Define and review definition of progress metrics with Client PL.• Monitor and Track all Project oriented SLA’s.• Formalize Project Steering committee decisions and ensure that Steering committee decisions and actions are respected and followed, together with the Customer Leadership team.

Service delivery Manager for world 3rd largest website in retail domain, WWW.Ikea.comIKEA is a multinational group of companies that designs and sells ready-to-assemble furniture (such as beds, chairs and desks), appliances, small motor vehicles and home accessories. it is the world's largest furniture retailer, The company is known for its modern architectural designs for various types of appliances and furniture, and its interior design work is often associated with an eco-friendly simplicity.the firm is known for its attention to cost control, operational details, and continuous product development, corporate attributes that allowed IKEA to lower its prices.As of June 2015, IKEA owns and operates 353 stores in 46 countries