Manav Matthew Email & Phone Number

Niagara Falls, Ontario, Canada

•Handle transactions for customers, including check cashing, deposits, withdrawals, transfers, loan payments, cashier's checks, and opening and closing of accounts.• Handled treasury with accurate outbound and inbound cash flow.Track, record, report, and store transactional information and special requests.• Track, record, report, and store transactional information and special requests

Port Colborne, Ontario, Canada

Managed job recruiting,hiring,and training process,boostingon boarding efficiency and saving restaurant $800 per month.• Utilized customer comment cards to improve diningexperience, resulting in 9% increase in customer satisfaction.• Generated restaurant target sales figures,analyzing weeklydata to make improvements, resulting in annual sales 7% above targets.

Niagara, Ontario, Canada

Supervised staff work,giving instructions formulate mental,and reprimanding staff as needed.• Approved stock supply orders,conducted inspections,and ensured fridge rotation, reducing 5% of food waste.• Balance cash registers and calculate deposit to prepare it for bank retrieve.• Maintained adherence to all company policies and safetystandards, receiving health inspection scores at or above 91%.

Ontario, Canada

Trained 20+ new and experienced crew members.• Handled money through customer transactions as well ascounting drawers.• Attained 90% customer satisfaction score on average.• Awarded as employee of the month in September 2019.