Eu Technical Team Manager
Current
Dec 2021 - Present
AeroLeads people directory · profile
Krasimir Manchikov Email & Phone Number
EU Technical Team Manager
at
Mailjet by Sinch
1 work email found
@mailjet.com
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
EU Technical Team Manager
Location
Sofia Metropolitan Area, Bulgaria
Company size
Who is Krasimir Manchikov? Overview
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Quick answer
Krasimir Manchikov is listed as EU Technical Team Manager at Mailjet by Sinch, a with 86 employees, based in Sofia Metropolitan Area, Bulgaria. AeroLeads shows a work email signal at mailjet.com and a matched LinkedIn profile for Krasimir Manchikov.
Krasimir Manchikov previously worked as Technical Team Lead at Mailjet and API Technical Solutions Engineer at Mailjet. Krasimir Manchikov holds Bachelor Of Technology (B.Tech.), Computer Systems Networking And Telecommunications from European Polytechnical University.
Company email context
Email format at Mailjet by Sinch
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{first_initial}{last}@mailjet.com
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AeroLeads found 1 current-domain work email signal for Krasimir Manchikov. Compare company email patterns before reaching out.
Profile bio
About Krasimir Manchikov
I am a EU Head of Support and Operations at Mailjet by Sinch, a leading email service provider that helps businesses send, track, and deliver marketing and transactional emails. With over 2 years of experience in this role, and 4 years of experience in the SaaS industry, I oversee the technical support and incident management for various platform features and integrations, working closely with the development, SRE, and product teams. Leading the EU teams to excellence achieving all time high customer satisfaction scores, productivity and SLA metrics. My passion about Service Delivery keeps me engaged with leading Quarterly Business Reviews, driving growth, retention and overall team development to other positions in the company. As a certified G Suite and AWS administrator, and an API enthusiast, I also provide technical solutions and guidance to prospect and existing clients, conduct online presentations and demos, create custom documentation and guides, and lead training sessions for team upskilling. I am passionate about delivering high-quality service, enhancing customer satisfaction, and contributing to product improvement and innovation. I enjoy collaborating with diverse and talented teams, and I am always eager to learn new skills and face new challenges.
Listed skills include Telecommunications, Information Technology, Technical Support, Customer Service, and 26 others.
Current workplace
Krasimir Manchikov's current company
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Mailjet By Sinch
6 roles
Krasimir Manchikov work experience
A career timeline built from the work history available for this profile.
Technical Team Lead
• Managing various Incident's across the platform while working with the development, SRE and product teams for issues prioritization and resource management • Act as the point of contact for VIP client related issues and features request prioritization• Assist and lead training sessions for team upskilling• Leading daily and weekly meetings with the rest of Technical Account Management teams as well as the Product team and SRE's • Managing various platform integrations related to billing features, ticket and process management• Creation of learning database, documentation, KB's, Incident reports and customer facing technical guides for custom cases • Proactively monitoring ticket queues, finding trends and raising bugs, prioritization management based on stakeholders, impact and subscription level of clients
Mar 2020 - Dec 2021
Api Technical Solutions Engineer
• Working with prospect clients for a smooth API implementation • Creation of client specific onboarding API documentation and guides• leading technical pre-sales and post-sales calls with clients • Conducting online presentations and demos of the product • Designing use cases specification and test scenarios definition• Responsible for maintaining the API documentation and public block posts, GitHub repositories and issue support • API Training and products update, new features presentation to the teams • Transferring knowledge and mentoring local support and account management teams through training and weekly meetings
Aug 2017 - Mar 2020
Google Cloud Senior Matter Expert
• Lead point of contact for Google Cloud and G Suite• Main business consultant for SaaS software implementation to highly important clients • Working remotely with Google's product and development team located in Dublin, Ireland• Gathering information and analyzing clients processes for optimization purposes • Design and improvement of internal KB articles and guides• Leading the quarterly business review meetings
Dec 2016 - Aug 2017
Google Cloud Senior Business Consultant
• Ensuring flawless migration from other cloud services to Google • Supporting VIP clients with their day to day tasks and cloud project deployments • Meet predetermined targets and representing the company in a professional manner on pre-sales calls• Providing custom migration guidelines and preparation of tailor made guides to ensure maximum customer satisfaction • Mentoring and guide maintenance for the local support team • API management and integration
Oct 2014 - Dec 2016
Web Programmer
European Polytechnical University
• Creation and maintenance of the universities websites • Deployment and maintenance of office, messaging, payroll processing and CAD software• SaaS model implementation • Cloud storage administration and management
May 2011 - Sep 2014
Team & coworkers
Colleagues at Mailjet by Sinch
Other employees you can reach at mailjet.com. View company contacts for 86 employees →
MD
Marion Deveaux
Colleague at Mailjet By SinchGreater Rouen Metropolitan Area, France
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GA
Georges Alasdair Hache
Colleague at Mailjet By SinchVilleneuve-Minervois, Occitanie, France
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RO
Rocío Orellana
Colleague at Mailjet By SinchBadalona, Catalonia, Spain
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OB
Orville Bennett
Colleague at Mailjet By SinchCincinnati Metropolitan Area, United States
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MM
Marina Mutafchieva
Colleague at Mailjet By SinchBulgaria
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SS
Svilen Stefanov
Colleague at Mailjet By SinchSofia, Sofia City, Bulgaria
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IG
Ivan Georgiev
Colleague at Mailjet By SinchLozenets, Sofia City, Bulgaria
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HA
Hynde Arhla
Colleague at Mailjet By SinchGreater Paris Metropolitan Region, France
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SP
Sonal Poddar
Colleague at Mailjet By SinchVersailles, Île-De-France, France
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SS
Stefani Stoycheva
Colleague at Mailjet By SinchBulgaria
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Marion Deveaux
Colleague at Mailjet By SinchGreater Rouen Metropolitan Area, France
View →
GA
Georges Alasdair Hache
Colleague at Mailjet By SinchVilleneuve-Minervois, Occitanie, France
View →
RO
Rocío Orellana
Colleague at Mailjet By SinchBadalona, Catalonia, Spain
View →
OB
Orville Bennett
Colleague at Mailjet By SinchCincinnati Metropolitan Area, United States
View →
MM
Marina Mutafchieva
Colleague at Mailjet By SinchBulgaria
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SS
Svilen Stefanov
Colleague at Mailjet By SinchSofia, Sofia City, Bulgaria
View →
IG
Ivan Georgiev
Colleague at Mailjet By SinchLozenets, Sofia City, Bulgaria
View →
HA
Hynde Arhla
Colleague at Mailjet By SinchGreater Paris Metropolitan Region, France
View →
SP
Sonal Poddar
Colleague at Mailjet By SinchVersailles, Île-De-France, France
View →
SS
Stefani Stoycheva
Colleague at Mailjet By SinchBulgaria
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1 education record
Krasimir Manchikov education
-
European Polytechnical University
FAQ
Frequently asked questions about Krasimir Manchikov
Quick answers generated from the profile data available on this page.
What company does Krasimir Manchikov work for?
Krasimir Manchikov works for Mailjet by Sinch.
What is Krasimir Manchikov's role at Mailjet by Sinch?
Krasimir Manchikov is listed as EU Technical Team Manager at Mailjet by Sinch.
What is Krasimir Manchikov's email address?
AeroLeads has found 1 work email signal at @mailjet.com for Krasimir Manchikov at Mailjet by Sinch.
Where is Krasimir Manchikov based?
Krasimir Manchikov is based in Sofia Metropolitan Area, Bulgaria while working with Mailjet by Sinch.
What companies has Krasimir Manchikov worked for?
Krasimir Manchikov has worked for Mailjet By Sinch, Mailjet, Sutherland Global Services, and European Polytechnical University.
Who are Krasimir Manchikov's colleagues at Mailjet by Sinch?
Krasimir Manchikov's colleagues at Mailjet by Sinch include Marion Deveaux, Georges Alasdair Hache, Rocío Orellana, Orville Bennett, and Marina Mutafchieva.
How can I contact Krasimir Manchikov?
You can use AeroLeads to view verified contact signals for Krasimir Manchikov at Mailjet by Sinch, including work email, phone, and LinkedIn data when available.
What schools did Krasimir Manchikov attend?
Krasimir Manchikov holds Bachelor Of Technology (B.Tech.), Computer Systems Networking And Telecommunications from European Polytechnical University.
What skills is Krasimir Manchikov known for?
Krasimir Manchikov is listed with skills including Telecommunications, Information Technology, Technical Support, Customer Service, Customer Support, Google Apps, Google Drive, and Google Docs.
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