Michael Mancuso

Michael Mancuso Email and Phone Number

Product Design Leader @ Veoci
Michael Mancuso's Location
New York, New York, United States, United States
Michael Mancuso's Contact Details
About Michael Mancuso

I am a user-centered design leader for mission-driven companies, experienced in delivering engaging and accessible experiences and positive outcomes through UX research, strong product design fundamentals, team leadership, and deep collaboration. I have broad experience across multiple industries, most recently in education, healthcare, and public safety.

Michael Mancuso's Current Company Details
Veoci

Veoci

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Product Design Leader
Michael Mancuso Work Experience Details
  • Veoci
    Head Of Product Design
    Veoci Jul 2024 - Present
    New Haven, Ct, Us
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  • Wiley
    Senior Director Of User Experience, Digital Education
    Wiley Jun 2019 - Nov 2023
    Hoboken, Nj, Us
    Leader UX Design and Research for Wiley Digital Education's higher education courseware products serving over 10MM users.➝ Increased Usability (SUS) 20%, Customer Satisfaction 10% in 2 years➝ Reduced support tickets by 75%➝ Increased customer base 3x YoY over 5 years➝ Introduced design system and built UX Research discipline
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  • Knewton
    Director Of User Experience Research And Design
    Knewton Oct 2016 - May 2019
    Hoboken, New Jersey, Us
    Leader of User Experience Design and Research➝ Launched Knewton Alta adaptive courseware product for Higher Education➝ Achieved and maintained 92% Customer Satisfaction➝ Spearheaded the use of a design system➝ Launched integrated in-app customer support, user feedback, and user research capabilities
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  • Everyday Health Group
    Senior Design Director
    Everyday Health Group Jul 2015 - Apr 2016
    New York, Ny, Us
    Leader of UX Design for everydayhealth.com and whattoexpect.com➝ Leader and designer of web, iOS, and Android mobile apps➝ Launched new diabetes and multiple sclerosis condition centers➝ Conducted design sprints➝ Mentored the UX team➝ Updated processes and tools.
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  • Blueline Grid
    Head Of Design
    Blueline Grid Apr 2013 - May 2015
    Founding employee of start-up focused on Public Safety coordination and information solutions for fusion centers and those in the field.➝ Leading hands-on UX/UI Design and Research➝ Prototyping of new iOS, Android, and web apps➝ Co-managed global Engineering team of 50+ developers➝ Secured funding from In-Q-Tel and Motorola Solutions
  • Horn Group
    Vp, Creative Director
    Horn Group Mar 2005 - Mar 2013
    San Francisco, Ca, Us
    Vice President and Creative Director of interactive services for this award-winning Technology Communications agency.➝ Built and managed a national cross-disciplinary design and engineering team➝ Serviced dozens of technology startups and enterprise clients➝ Contributed to the launch of Right Media leading to acquisition by Yahoo! for $850MM
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  • Hylotek
    Creative Director, Co-Founder
    Hylotek Jul 2000 - Feb 2005
    Led digital design projects for clients such as Morgan Stanley, Discover Financial Services, The Smithsonian Institute, and Mattel.
  • Xceed Software
    Art Director
    Xceed Software Feb 1997 - 2000
    Longueuil, Quebec, Ca
    Designed and directed the launch of web apps and portals for Fortune 500 clients in publishing, media, entertainment, and advertising.
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Michael Mancuso Skills

Customer Experience Corporate Identity Design Leadership Mobile Service Design Digital Strategy Wireframing User Experience Ux Research Start Ups Software As A Service Usability Testing Web Design Figma Interaction Design Jira User Centered Design Mobile Design Experience Design Agile Methodologies Team Leadership Product Design Ux Design Motion Graphics Usability Mobile Applications Product Innovation Design Thinking G Suite Product Management Design Systems Accessibility Strategic Thinking Product Vision Adobe Illustrator Design User Interface Design Information Architecture Marketing Strategy Mobile Devices Adobe Creative Suite User Experience Design Prototyping Confluence Delight Design Strategy Microsoft Teams User Interface Branding And Identity

Michael Mancuso Education Details

  • Ithaca College
    Ithaca College
    General

Frequently Asked Questions about Michael Mancuso

What company does Michael Mancuso work for?

Michael Mancuso works for Veoci

What is Michael Mancuso's role at the current company?

Michael Mancuso's current role is Product Design Leader.

What is Michael Mancuso's email address?

Michael Mancuso's email address is te****@****ail.com

What is Michael Mancuso's direct phone number?

Michael Mancuso's direct phone number is +191777*****

What schools did Michael Mancuso attend?

Michael Mancuso attended Ithaca College.

What skills is Michael Mancuso known for?

Michael Mancuso has skills like Customer Experience, Corporate Identity, Design Leadership, Mobile, Service Design, Digital Strategy, Wireframing, User Experience, Ux Research, Start Ups, Software As A Service, Usability Testing.

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