Directed the implementation of a crisis communication strategy, slashing communication reaction times by 77%, exceeding industry standards, and safeguarding brand reputation. Spearheaded the development of a comprehensive communication strategy that resulted in a 106% increase in network communication open rates and a 16.2% click-through rate on calls to action.Elevated the organization’s social media engagement, digital content creation, and media relations which increased followers by 183% with dynamic content strategies that included accessible multimedia content creation.Led a communication team to develop outreach campaigns that boosted enrollment by 7.6% through targeted marketing outreach to over 10,000 new audiences, despite the industry's average decline of over 16%. Ensured digital accessibility compliance and aligned adaptive communication protocols with Web Content Accessibility Guidelines (WCAG 2.1 AA) across all internal and external facing platforms.

Developed inclusive campaigns for a diverse audience to increase community advocacy and civic engagement, earning a 2023 Top Advocacy Ambassador award from Denver Families for Public Schools.Analyzed community feedback, achieving a 96% satisfaction rate through targeted communication policies and guideline improvements which ensured consistency across all platforms with regulatory standards. Led a 20% increase in donations year-over-year by spearheading innovative fundraising initiatives.Increased staff proficiency in diverse communication by providing professional development training on effective communication with diverse populations.Initiated new partnerships with state-wide cohorts to collaborate on industry best practices for communicating clearly to a wide range of demographics and directed efforts to standardized communication protocols that ensure compliance and message consistency across platforms

Coaching a literacy team of 21 literacy instructors using learning design to improve educational outcomes for 545 students in Kindergarten – 8th grade by ensuring vertical and horizontal alignment in pedagogical strategies, sequence of learning activities, and use of technology to support learning.Implementing industry vision and development strategy by growing resource collection by 303% in 24 months and increasing individual patron engagement by 124% in 12 months, with 98.99% of patron accounts active. Maintaining 596 patron accounts through Destiny Follett customer management systems and inventory reconciliation for 8,782 public library materials. Account management includes client communication for circulations and processing callbacks.Fundraising of an additional $160,000 for library programming over 2 years through grant writing to build to scale a stable means towards program growth with a 303% growth in resources over 24 months.Sustaining a Distinguished professional rating for 8 years of teaching despite unanticipated pivots in 2020 - 2021 to virtual learning using remote instruction through Zoom, Google Suites, and digital instructional platforms.

Developed strategies for social media outreach and in-person programming to ensure stakeholder investment in growth. Increased resource collection by 303% and individual patron interaction by 124% in 12 months through effective outreach.Managed a cross-functional team of 7 in a department serving 525 users and closely collaborating with 32 educators in piloting an effective learning strategy that modified in-person and auxiliary programs for 100% remote implementation. Drafted, proofread, and edited Scope & Sequences, for 5 instructional unit plans across 7 bands of content annually, which included publishing and presenting 35 units of study and 187 days of lessons and materials as a lead instructional designer.Advocated for faculty needs through effective public speaking across 2 campuses as Board Liaison to the Highline Academy Board of Directors and championed solutions for system inefficiencies in order to better guide customer base operations.

Managing multiple priorities of instruction and design while leading a collaborative team of 9 literacy specialists in an environment requiring minimal supervision. Achieving the District’s highest growth rating for the 2016 Colorado Measure of Academic Success in English Language Arts for 8th grade students and ranking in the top 2.5% for growth outcomes among 2,396 participating middle school grades across the state.Communicating data analytics using insight gained from a range of visualization tools such as Tableau, Excel, and Mode to aggregate 6 department reports annually over 3 bands of data sets from 7 different campuses to inform policy, systems implementation, and instructional practices. Interfacing with network Information Technology Department to initiate and implement new online systems for 258 clients as part of founding strategic vision for online security which allows for the documentation and reporting of client progress within the management system over the course of 4 years. Advocating for and implementing inclusive practices across 100% of academic programming designed to serve diverse communities where 67% of the population qualifies as below the 185% of the Federal Poverty Level.Developing professional leaders through 9 content specific curriculum trainings every year, utilizing documentation, reporting, and peer-reviewed rubrics to establish strategic direction.