Man Dao Email & Phone Number

Orlando, Fl, Us

Juno Beach, Florida, United States

Engineering multiple Retrieval Augmented Generation solutions with over 50,000 documents using Elasticsearch and Milvus vector databases to enhance workers' productivity and minimize operating costs.Leveraging langchain, AzureOpenAI, and AWS Bedrock in a fast-paced scrum environment to engineer LLM solutions for various business units.Spearheading a corporate-wide effort to standardize data science development and MLOps.Collaborating with cross-organizational data scientists to decarbonize America.

Juno Beach, Florida, United States

Developed tree-based and regression models to help solve complex problems across various business units.Leveraged AWS services to quickly develop, prototype, and productionalize AI solutions.Leveraged Streamlit to convert existing AI/ML solutions into dashboards/web apps for internal customers' use.Performed Exploratory Data Analysis (EDA) on sample data using various machine learning packages in Python such as scikit-learn, pandas, numpy, and PyTorch.Led a LEAN SIX SIGMA Green Belt project team to optimize core business operations using data-driven solutions.

Juno Beach, Florida, United States

Developed SQL scripts to QA test millions of ETL data records across 50+ tables in AWS Redshift.Planned and facilitated a monthly Lunch & Learn series to showcase the core services and products offered by the different EDP sub-teams to developers and customer business units across the company.Work with a scrum team globally to troubleshoot hundreds of issues found during the ETL development process.

West Palm Beach, Florida, United States

Facilitated the adoption of Robotic Process Automation within Nuclear groups.Authored the monthly Nuclear IT press releases on current & upcoming innovative projects (automation and AI).Developed custom Power BI reports using SQL direct query function to ETL data across multiple databases.Worked with outside vendors to modernize existing training procedures for cyber security protocols.

West Palm Beach, Florida Area

Authored an instruction manual for a CMDB solution as part of the change management process for Nuclear IT.Analyzed existing engineering and maintenance processes within the nuclear fleet to identify potential cyber security gaps. Findings were presented to senior leadership across all sites to initiate efforts in rectifying gaps.Assisted the scrum master in identifying potential roadblocks with the project and creating tasks within Jira.Organized and hosted training sessions for the new CDA configuration management database to facilitate adoption and awareness within the assessor groups.

Gainesville, Florida

Published 200+ exam questions relating to Queue Theory, Inventory Management, Statistical Process Control, Project Management, and Statistical Process Control. Provided online and in-person academic support to over 400 students.

Orlando, Florida

Facilitated an inter-departmental initiative to turn OUC into a data-driven organization with the goal of being the best utility in America while maintaining its status as the most reliable utility in Florida. Primary projects included customer accounts tracking and analysis of operational data to aid upper-management decision-making.• Developed an inventory of over 200 operational KPIs to guide the analytics effort in Operations Administration.• Overhauled the Estimated Time of Restoration dashboard in Qlik using direct feedback from the Director of Operations & Manager of Distribution to improve data accuracy to 100%. Results were presented and implemented by upper-level directors for next year’s operational plan.• Consulted with IT to define & pilot the new app security management process that would impact 60+ Qlik users.• Partnered with IT, Corporate Strategy, and HR to develop two comprehensive Qlik user guides and instructional videos using feedback collected from 15+ employees.

Orlando, Florida

• Created and published an Excel validation tool using conditional statements to automatically cross-check thousands of data entries, cutting work time from 30 minutes to 1 minute.• Developed an automatic reporting procedure in Hubble that efficiently handles over 500,000 account records, converting a 2-day process into 5 minutes.• Applied knowledge of entity-relationship model to source data from more than 20 Oracle CC&B data tables.

Beijing City, China

Researched and developed reports on the international consumer market for Beijing 99, a marketing company specializing in the video games industry. The company provides integrated marketing solutions (ie. social media consulting, event programming) for many global companies like Dell, Tencent, and Valve. • Orchestrated an overhaul of the company’s market report template that conveyed video game industry trends (ie. e-Sports scene, Console Market shares etc.) to key players in the space. The format improved the readability by at least 80% and was later adopted by the company for future use.• Advised the social-media team on 30 pieces of marketing content using social-media data compiled from foreign gaming forums and web sites, which resulted in higher audience engagement.• Conducted research on 20 different computer graphic cards and analyzed the product through competitive benchmarking and determining performance characteristics on the performance of video games. The results were posted on the company’s wide variety of social media outlets.• Assisted the Vice President with the programming of an international eSports gaming event hosted in China. The project required identifying the top-20 eSports teams globally, gathering their contact information, and maintaining the dataset for future use.

Gainesville, Florida

Assisted the Studio Director at AllisonAvery, a start-up fashion boutique in Gainesville, Florida, with the marketing of company products and events, and the management of the company’s online catalog using professional software and e-commerce tools.• Aided the lead photographer in a $20,000 professional photography studio, working with 3 models a day to develop a catalog of 200 products per week for the company’s e-commerce platforms such as Shopify and Jane.• Collaborated with the marketing team to organize and advertise a local recruitment event using promotional flyers and online marketing which resulted in 5 new models and 20 new social media influencers joining the company.• Upgraded the existing file-sharing system to ensure reliable transmission and cross-platform compatibility, which cut down a minimum of 30 minutes of production time per session.

Master Of Science, Information Systems And Operation Management

Activities and Societies: Association of Information Systems

Bachelor Of Science, Information Systems

Activities and Societies: Golden Key Honors Society, Asian Kaleidoscope Month, Vietnamese Student Organization, Freshmen Leadership.