Manda Quevedo Email & Phone Number

Brooklyn, New York, United States

Brooklyn, New York, United States

• Handle simple and complex situations customers may have• Problem-solve customer issues in an empathetic way• Handle large volumes of customer inquiries on a daily basis• Digital communication with customers via email and live chat services• Assisting customers via inbound and outbound phone calls• Hit and exceed expected KPI/CSAT scores daily• Communicate cross-departmentally with different parts of the company to ensure problems get solved quickly and efficiently• Go above and beyond to ensure each customer receives the most excellent experience possible

Brooklyn, New York, United States

Quiet Pages Press is my personal project of working with artists to produce high quality, handmade. small edition books, as well as archival fine art prints.• Fine art printing (freelance) on archival materials • Crafting handmade artist books (freelance) from archival materials • Collaborating with artists to make their personal projects come to life • Social media management to promote/showcase new and upcoming projects and merchandise • Vending at art book fairs, sale of books, merchandise, and photographic prints

Brooklyn, New York, United States

● Handling of fine art prints● Hand-trimming fine art prints to job-specific dimensions● Expert skill in packaging fine art prints, canvas prints, books, and other materials to ensure safe delivery● Setting up domestic and international artwork shipments● Daily email and phone correspondence with new and existing clients: This includes explaining how the studio operates, available paper and mounting choices, etc.● Reviewing proof prints with clients before final prints● Work with a small team in order to efficiently meet client deadlines

Brooklyn, New York, United States

● Daily email and phone correspondence with new and existing clients● Placing orders for studio: Paper, inks, supplies, equipment● Expert retouching and tonal correction of images to the artist’s established style and specific interpretation to create a print-ready file● High resolution scanning of 2D artworks● Extensive experience in creation of archival pigment prints (standard and large format) of photographs for exhibition, portfolios, and clients ● Expert skill in packaging fine art prints, canvas prints, books, and other materials to ensure safe delivery● Work with a small team in order to efficiently meet client deadlines

Philadelphia, Pennsylvania, United States

• Greetings employees, clients, freelancers, etc. upon entering the building• Assisting with check-ins• Transferring phone calls to the appropriate party• Communicate the company values and brand• Customer service; Phone call and email interactions • Managing employee accounts and issuing ID badges• Assisting with day-to-day administrative tasks

Philadelphia, Pennsylvania

• Assisting customers in styling of glasses • Inputting and updating customer information (prescriptions, saved addresses, etc.) in their Warby Parker accounts • Completing customer checkouts for purchase of glasses, contact lenses, and accessories • Schedule customer appointments for eye exams • Greeting customers as they enter the store • Communicate the company values and brand

United States

• Placing manual orders online through internal administration platform • Inputting and updating customer information (prescriptions, saved addresses, etc.) in their Warby Parker accounts • Assisting customers with existing orders, returns and exchanges, lens replacements, and other inquiries via telephone and email communication • Communicating with eye doctors to retrieve customers’ prescription

Bethlehem, Pennsylvania

• Capture of loose and bound paper materials according to client specifications and company standards. • Careful handling of client materials, sometimes rare or fragile • Perform quality assurance inspection of digital images, ensuring that the images are up to standards and do not contain any errors. • Image modification such as rotating, cropping, de-skewing • Metadata collection

Allentown, Pennsylvania

• Photographing paintings of varying sizes• Downloading, organization, and post-production of digital images of paintings• Use of ArtBinder database to organize and identify individual paintings by theartist

Lehigh Valley, Pennsylvania

• Proper handling and storage of silver gelatin prints and archival pigment prints • Downloading and [digital] filing of digital photographs • Assistance in creating an extensive collection of silver gelatin prints, negatives, and ephemera spanning through the artist’s entire career • Identifying, coding, archiving, and organization of vintage silver gelatin prints and negatives • Retrieving, scanning, and [digital] filing of images from original negatives• Tonal correction of images to the artist’s established style and specific interpretation • Extensive experience in creation of archival pigment prints (standard and large format) of photographs for exhibitions, portfolios, and clients • Design and assistance in design of artist monographs and personal photography book projects • Expert skill in packaging fine art prints, books, and other materials to ensure they are delivered safely and in perfect condition • Daily correspondence with important figures and clients such as gallerists, dealers, various levels of museum staff, publications, agencies, etc. • Work with a small team in order to efficiently perform whatever tasks are necessary • Occasionally assisting the artist on assignment shoots

• Scheduling members/non-members for classes, workshops, and artist lab time • Telephone correspondence to inform callers about education programs, gallery news, and other ongoing events within the organization • Use of Salesforce database software to add new member records, update existing member records, input grant application documents (past, present, and future) • Assisting with day to day gallery tasks while maintaining an organized and presentable workspace • Greeting gallery guests

Long Island City, New York

• Assisting with day to day tasks • Digital file organization

Kutztown, Pennsylvania

• Mixing various necessary chemicals for film and print developing • Replacing inks for digital printers• Routine cleanings and maintenance of digital printers• Keeping stock of chemicals and darkroom equipment • Maintaining a clean and organized darkroom and digital lab workspace • Assisting students with film and print developing• Assisting students with digital printing

Kutztown, Pennsylvania

• Creation of a detailed database of all photography equipment owned by the university • Checking equipment in and out to students • Maintaining a clean and organized equipment storage space • Maintaining a clean and organized photography/lighting studio space

Master'S Degree, Library And Information Science

Bachelor Of Fine Arts - Bfa, Studio Art/Photography