Mandar Damle Email and Phone Number

• Leading the Assessment Centre for DOP-Wipro, managing platforms such as Sumtotal/Wilearn, Mettl, Qmark, and Optimus.• Developed and uploaded over 10,000 assessments across various platforms for processes, pre-processes, HR, new hires, knowledge transfers (KT), and internal growth/promotions.• Conducted online proctoring and monitoring for required assessments.• Guided and assisted stakeholders in creating assessments tailored to their needs.• Created detailed reports and learning analytics dashboards for assessments.• Proficient in LMS management, including understanding standards for online courses such as SCORM content, plagiarism checks, auditing and testing, VILT, and curriculum management on Sumtotal/Wilearn.

• Assessment Centre SPOC: Created and uploaded over 3,000 assessments on Qmark and Optimus for processes, pre-processes, new hires, and internal role-based promotions.• Provided comprehensive training support across multiple locations (Powai, Airoli, and Belapur), ensuring consistent and high-quality training experiences.• Prepared and delivered weekly and monthly reports tailored to various Lines of Business (LoBs), offering insightful data analysis and reporting for informed decision-making.Subject Matter Expert• Managed and supported a team of 20 associates, ensuring adherence to process quality and performance standards.• Monitored associate and customer interactions, providing constructive feedback to enhance performance and uphold quality standards.• Conducted regular briefings and team meetings to facilitate open communication, share updates, and assess team performance and objectives.• Demonstrated strong client engagement through coordination and active participation.